Remote Loan Processing Specialist

Enova International; Chicago (IL); Remote; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) matching

Paid time off

Sabbatical program

Summer hours

Paid parental leave

DEI groups

Employee recognition

Volunteer day

Job summary

Enova International seeks a Loan Processor to specialize in a designated lending brand after a 3-week training program. You will mainly process loan applications and handle customer inquiries, ensuring accurate data and timely responses.

The role is entirely remote with a defined in-state residency requirement and potential bonuses. Strong communication and multitasking skills are essential for success in a fast-paced environment.

Qualifications

• Experience in fast-paced customer service environments.
• Exceptional communication and active listening skills.
• Proven ability to thrive in high-volume settings.
• Comfortable working in a remote environment.

Responsibilities

• Handle a queue of loan applications, ensuring quality processing.
• Receive inbound calls from customers about their loan applications.
• Initiate outbound calls to verify details and request information.
• Resolve customer issues via phone, email, or fax.
• Keep customer accounts updated with accurate information.

Skills

Call center experience

Communication

Active listening

Multi-tasking

Remote work adaptability

Job description

Enova International seeks a Loan Processor to specialize in a designated lending brand after a 3-week training program. You will mainly process loan applications and handle customer inquiries, ensuring accurate data and timely responses.

The role is entirely remote with a defined in-state residency requirement and potential bonuses. Strong communication and multitasking skills are essential for success in a fast-paced environment.