Remote Life Underwriting Leader

Guardian Life; Atlanta (GA); Remote; USD 95,000 - 156,000; Full time

Benefits offered by this job

Remote work

Job summary

Guardian Life is seeking a strategic leader in life underwriting to guide difficult case adjudication, drive analytics adoption, and manage a high-performing team of underwriters. The role focuses on mortality objectives, turnaround time, and regulatory compliance in a remote US setting.

You will oversee complex cases, mentor staff, and collaborate with product, distribution, and technology to deploy modern tools and improve outcomes.

Qualifications

• Extensive life underwriting expertise, including authority to adjudicate complex, high-value cases and provide guidance on escalated decisions.
• Minimum 5 years of life underwriting experience, with demonstrated ability to lead teams and manage complex case decisions.
• Working knowledge of automated underwriting platforms and programs (e.g., Random Holdouts (RHO), Post-Issue Audits (PIA)); experience managing quality control.
• Strong communication and stakeholder management skills; ability to collaborate with reinsurers and vendors.
• Demonstrated ability to foster a collaborative team culture while coaching underwriters to build digital fluency and confidently adopt new tools and workflows.
• Commitment to ethical decision-making, regulatory compliance, and sustainable practices.

Responsibilities

• Provide expert judgment and oversight on highly complex and escalated cases, ensuring consistency with underwriting guidelines and mortality objectives; manage facultative referrals when appropriate.
• Oversee complex case adjudication during peak volumes, ensuring accuracy and consistency while promoting the use of analytics and modern underwriting platforms.
• Lead and develop a team of underwriters, set daily priorities, and ensure service-level adherence, consistency, and quality.
• Leverage analytics dashboards to track mortality, placement, cycle time, and referral rates; implement targeted improvements.
• Pilot and validate new underwriting technologies and vendor solutions; document business cases and measure outcomes.
• Coach, develop, and upskill underwriters in analytical thinking, digital tools, and customer-centric practices.
• Negotiate appeals with the use of professional judgment, industry knowledge & business sense to go outside the established company guidelines in order to make determinations on requests for formal changes to official decisions made previously by Life Underwriters, Senior Life Underwriters, & Life Underwriting Specialists
• Communicate with the field force and home office personnel for the purpose of acquiring necessary information, solving problems, and conveying decisions in a polite, confident, and professional manner

Skills

Life underwriting expertise

Team leadership

Analytics usage

Stakeholder management

Regulatory compliance

Digital tools adoption

Tools

Automated underwriting platforms

Job description

Guardian Life is seeking a strategic leader in life underwriting to guide difficult case adjudication, drive analytics adoption, and manage a high-performing team of underwriters. The role focuses on mortality objectives, turnaround time, and regulatory compliance in a remote US setting.

You will oversee complex cases, mentor staff, and collaborate with product, distribution, and technology to deploy modern tools and improve outcomes.