Remote Licensing Operations Lead

Optum; Dallas (TX); Remote; USD 113,000 - 193,000; Full time

Benefits offered by this job

On-the-job training

Remote-friendly arrangement

Job summary

Optum is seeking an Associate Director, Licensing Operations to lead the centralized Licensing capability, translating priorities into a disciplined operating plan and clear performance visibility.

This full-time role supports a national remote work model within the U.S., though certain offices (Minneapolis, Virginia, Maryland, DC area) require in-office presence four days per week. Training is provided, with occasional overtime as needed.

Qualifications

• Minimum 18 years of age
• 5+ years in business operations or related field
• 3+ years leading complex cross-functional operations
• Experience managing multiple priorities, capacity, risk, and executive-level decisions
• Experience using operational data to drive priorities
• Experience using workforce models to assess staffing requirements
• Ability to work full time with flexible shift schedules

Responsibilities

• Translate Licensing priorities into an integrated operating plan and measures
• Maintain end-to-end view of demand, capacity, workload, risks and outcomes
• Run operating routines for intake, prioritization, capacity allocation and reviews
• Set cross-team priorities and resolve ownership or capacity conflicts
• Escalate matters needing Director-level decisions or legal/regulatory input
• Use data to recommend resource shifts and licensing actions
• Drive standardization and scalability of the operating model

Skills

Operational leadership

Program/portfolio management

Healthcare operations

Regulatory operations

Cross-functional leadership

Data-driven decisions

Education

High School Diploma or GED

Job description

Optum is seeking an Associate Director, Licensing Operations to lead the centralized Licensing capability, translating priorities into a disciplined operating plan and clear performance visibility.

This full-time role supports a national remote work model within the U.S., though certain offices (Minneapolis, Virginia, Maryland, DC area) require in-office presence four days per week. Training is provided, with occasional overtime as needed.