Remote Associate Director, Licensing Operations

UnitedHealth Group; Dallas (TX); A distancia; USD 113.000 - 193.000; Jornada completa

Descripción de la vacante

UnitedHealth Group is seeking an Associate Director, Licensing Operations to provide business and operational leadership for the centralized Licensing capability. The role translates Director-level priorities into a disciplined operating plan, aligns capacity across the team, establishes operating routines, and delivers clear visibility into performance, risk, trade-offs, and decisions.

This full-time position requires flexibility to work across standard hours with occasional overtime.

Formación

• 5+ years in business operations, operational leadership, program/portfolio management, healthcare operations, regulatory operations, or related field.
• 3+ years leading complex cross-functional operations or end-to-end processes.
• Experience managing multiple priorities, capacity, risk, and executive-level decisions.

Responsabilidades

• Translate Licensing priorities into an integrated operating plan, priorities, service expectations, and performance measures.
• Maintain the end-to-end operational view of incoming demand, capacity, workload, dependencies, risks, and outcomes across the five capabilities.
• Run operating routines for intake, prioritization, capacity allocation, performance review, issue escalation, and leadership decision-making.
• Set cross-team priorities and resolve ownership or capacity conflicts while preserving the functional accountability of Delivery, Process, Regulatory Execution, and Data/Technology/Insights.
• Escalate matters requiring Director decisions or specialized Legal, Compliance, regulatory, or technical expertise.
• Use performance and capacity information to recommend resource shifts, priority trade-offs, and other licensing activities as needed.
• Drive operating-model standardization, continuity, and scalability across the capability.

Conocimientos

Operational leadership

Program/portfolio management

Healthcare operations

Regulatory operations

Cross-functional leadership

Data-driven decisions

Descripción del empleo

UnitedHealth Group is seeking an Associate Director, Licensing Operations to provide business and operational leadership for the centralized Licensing capability. The role translates Director-level priorities into a disciplined operating plan, aligns capacity across the team, establishes operating routines, and delivers clear visibility into performance, risk, trade-offs, and decisions.

This full-time position requires flexibility to work across standard hours with occasional overtime.