Remote - Licensed Practical Nurse - LPN - LVN - Intake Coordinator
CareHarmony's Intake Coordinators (LPN) (NLC) (LVN) work comprehensively with providers to deliver value-based care management initiatives for their patients.
CareHarmony is seeking an experienced Licensed Practical Nurse - LPN Nurse (LPN) (NLC) (LVN) with at least 3 years of direct patient-facing work experience; that thrives in a fast-paced environment, is self-motivated, has impeccable attention to detail, and values the impact they can have on a patient's healthcare journey.
You will have experience identifying resources and coordinating needs for chronic care management patients. This role is great for anyone who loves meeting and assisting new patients daily.
What's in it for you?
- Fully remote position - Work from the comfort of your own home in cozy clothes without a commute. Score!
- Consistent schedule - Full-Time Monday - Friday, no weekends, with an occasional rotational on-call duty once per year.
- Career growth - Many of our team members advance within the company at a faster-than-average rate. We love to see our people succeed!
Requirements
- Accepting transfers from the Patient Enrollment team to conduct preliminary health assessments for newly enrolled patients in our network.
- Resolve patients' questions and create an open dialogue to understand needs.
- Identify and coordinate community resources with patients that would benefit their care.
- Provide patient education and health literacy on the management of chronic conditions.
- Assist with medication management, including identifying potential medication concerns, adherence, and coordinating refills.
- Assist in ensuring timely delivery of services such as Home Health, DME, Home Infusion, and other critical needs.
- Ability to adapt quickly to a fast-paced work environment. Most of your shift will be on the phone.
Additional Requirements
- Active Compact/Multi-State license (LPN) (LVN)
- Technical aptitude with Microsoft Office Suite
- Excellent written and verbal communication skills
Remote Requirements
- Active high-speed Wi-Fi connection
- Home office or HIPAA-compliant workspace
Pluses
- Epic experience
- Bilingual abilities
- Additional Single State license
Physical Requirements
- Sedentary work requiring long periods of sitting
- Ability to speak clearly and listen attentively, often by telephone, for extended periods
- Ability to understand, process, and take thorough notes during calls
Benefits
- Health benefits (medical, dental, vision)
- 401k with company match
- Paid holidays
- Paid time off (PTO)
- Sick time off
Pay
- $21/hr - $28/hr, with opportunities for OT to increase earnings
- Work hours: 8:00am - 4:30pm CST or 9:00am - 5:30pm CST
Seniority level
Employment type
Job function
Industries
- Technology, Information and Internet