Remote Leave & Accommodations Specialist

Asset Living; Houston (TX); Remote; USD 50,000 - 60,000; Full time

Job summary

Asset Living is seeking a Leave and Accommodations Specialist to partner with employees, managers, and HR teams to administer leaves of absence and workplace accommodations in a compliant, timely manner. You will guide employees through processes, coordinate with third-party administrators, and support return-to-work planning with confidentiality.

Responsibilities include managing FMLA, ADA accommodations, and various state programs, reviewing documentation, tracking deadlines, and ensuring

Qualifications

• Excellent verbal and written communication skills; ability to explain complex information clearly and professionally to employees and leaders at all levels.
• Strong organizational and time-management skills with the ability to manage a high-volume caseload, prioritize deadlines, and provide timely follow-up.
• Working knowledge of leave requirements (FMLA, ADA, state/local) and the interactive accommodation process.
• Proficiency in Microsoft Office Suite and experience using HRIS, case-management, ticketing, or leave-administration systems.
• Ability to remain professional and empathetic during difficult conversations and adapt to changing priorities in a fast-paced environment.

Responsibilities

• Oversee leave requests from intake through closure, including eligibility review, certification, designation, extensions, intermittent leave, and return-to-work coordination.
• Lead and document the ADA interactive process, evaluate accommodation options, conduct hardship analysis, and manage complex matters.
• Independently analyze matters involving extended or indefinite leave, medical restrictions, and overlapping protections.
• Explain leave and accommodation requirements to employees and managers with clarity and compassion.
• Coordinate with third-party leave and accommodation administrators to review determinations, resolve discrepancies, and support timely case resolution.
• Manage return-to-work planning, including medical releases, work restrictions, and accommodation needs, with appropriate stakeholders.
• Maintain complete, confidential case records, correspondence, medical documentation, approvals, and decisions in systems.
• Monitor deadlines, claim activity, and compliance across federal, state, local, and company programs.
• Assist with development and communication of leave procedures, resources, and process improvements.

Skills

Communication

Organization

Time management

Confidentiality

Empathy

Education

Associate’s degree in HR/Business

Tools

Microsoft Office

HRIS

Case management software

Ticketing systems

Job description

Asset Living is seeking a Leave and Accommodations Specialist to partner with employees, managers, and HR teams to administer leaves of absence and workplace accommodations in a compliant, timely manner. You will guide employees through processes, coordinate with third-party administrators, and support return-to-work planning with confidentiality.

Responsibilities include managing FMLA, ADA accommodations, and various state programs, reviewing documentation, tracking deadlines, and ensuring