Remote Lean Six Sigma Green Belt - Process Improvement

Gainwell Technologies; Missouri; Remote; USD 68,000 - 97,000; Full time

Benefits offered by this job

401(k) employer match

Comprehensive health benefits

Educational assistance

Generous vacation policy

Job summary

Gainwell Technologies seeks a Lean Six Sigma Green Belt to join the Customer Experience team. This role leads improvement initiatives that strengthen operational performance, quality, and deliver measurable business value.

You will partner with business leaders, Black Belts, SMEs, and operations teams to evaluate workflows and implement solutions across CX areas. The ideal candidate will drive process mapping, root cause analysis, Kaizen events, and future-state designs while establishing

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, Industrial Engineering, Healthcare Administration, Information Systems, or related field, or equivalent experience
• Five+ years of experience in process improvement, operational excellence, business operations, project management, or related discipline
• Experience leading improvement initiatives that delivered measurable business outcomes
• Working knowledge of Lean, Six Sigma, Agile, and continuous improvement methodologies
• Experience facilitating process mapping, root cause analysis, Kaizen events, and process redesign
• Strong analytical skills with ability to translate data into recommendations

Responsibilities

• Lead process improvement projects to enhance efficiency, quality, customer experience, and performance
• Analyze processes, workflows, metrics, and data to identify gaps and opportunities for improvement
• Facilitate mapping, value stream mapping, root cause analysis, Kaizen events with cross-functional stakeholders
• Develop current-state and future-state designs that align with business objectives
• Establish success metrics, track outcomes, and prepare reports for stakeholders
• Support change management and planning for implementation of improvements
• Share best practices and tools across enterprise initiatives

Skills

Lean Six Sigma

Process Improvement

Project Management

Data Analysis

Education

Bachelor’s degree or equivalent experience in a related field

Tools

Microsoft Office

Visio

SharePoint

Teams

Job description

Gainwell Technologies seeks a Lean Six Sigma Green Belt to join the Customer Experience team. This role leads improvement initiatives that strengthen operational performance, quality, and deliver measurable business value.

You will partner with business leaders, Black Belts, SMEs, and operations teams to evaluate workflows and implement solutions across CX areas. The ideal candidate will drive process mapping, root cause analysis, Kaizen events, and future-state designs while establishing