Remote Lead Travel Agent & Client Support

Epicescapesadventure; Phoenix (AZ); Remote; USD 40,000 - 60,000; Full time

Job summary

Epicescapesadventure is looking for a Lead Travel Agent / Travel Assistant Customer Service to join their remote team in Phoenix, Arizona. The role involves guiding clients through their travel planning journey while providing exceptional customer service. This position offers flexibility and requires support for trip modifications and communication with clients.

The ideal candidate should be detail-oriented, possess excellent communication skills, and enjoy working in a collaborative remote environment.

Qualifications

• Must be detail-oriented and passionate about helping others.
• Flexible with evening availability when needed.
• Ability to adapt to new systems and technology.

Responsibilities

• Guide clients through the travel planning process.
• Respond to client inquiries and maintain communication.
• Provide accurate information on travel documentation and processes.
• Collaborate with team members in a remote environment.

Skills

Customer service

Communication

Organization

Travel planning

Job description

Epicescapesadventure is looking for a Lead Travel Agent / Travel Assistant Customer Service to join their remote team in Phoenix, Arizona. The role involves guiding clients through their travel planning journey while providing exceptional customer service. This position offers flexibility and requires support for trip modifications and communication with clients.

The ideal candidate should be detail-oriented, possess excellent communication skills, and enjoy working in a collaborative remote environment.