Remote Lead Salesforce & AEP Architect

Humana Inc; Dallas (TX); Remote; USD 142,000 - 196,000; Full time

Job summary

Humana Inc. is seeking a Lead Enterprise Salesforce Architect to drive digital transformation and design scalable solutions across Adobe Experience Platform, Salesforce, and Microsoft ecosystems. You will own solution design, data integrations, and end-to-end delivery while leading multiple client engagements and teams.

You will mentor digital solutions staff, lead strategic reviews, and maintain strong client relationships in a remote, global engagement model with occasional travel.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or related field or equivalent experience.
• 5+ years of experience with customer data, marketing technology, or digital experience platforms.
• Expertise in Adobe Experience Platform (AEP), Real-Time Certified Data Professional, and Adobe Experience Cloud, including data ingestion, identity resolution, audience activation, data governance, and personalization.
• Experience leading 2+ end-to-end AEP implementations as a Technical Architect, with ownership of solution design, integrations, and delivery.
• Hands-on experience across at least three of: CDPs, DMPs, CRM, Marketing Automation, Omnichannel Personalization, AdTech, CMS and analytics.
• Experience with enterprise platforms such as Adobe, Salesforce, Oracle, Microsoft, or similar ecosystems.
• Experience with REST APIs, cloud architectures, data integration, security protocols, and structured/unstructured data management.
• Experience designing customer data models, database solutions, and scalable data architectures.
• Proficiency in SQL, ETL/ELT processes, API integrations, and tools such as Postman.
• Proven ability to lead technical teams, improve project delivery, and mentor team members.
• Excellent communication and stakeholder management skills, with experience presenting to both technical and executive audiences.
• Ability to manage multiple priorities and deliver complex projects in fast-paced, global environments.
• Experience leading large-scale, cross-functional projects involving multiple partners and workstreams.

Responsibilities

• Lead technology and strategy solution engagements across multi-functional workstreams including CDP/DMP, data onboarding and activation.
• Gain in-depth knowledge of a client's digital experience strategy, online business model, and customer goals.
• Work with and implement data integrations to support client journeys.
• Provide expert consulting services and expertise to clients and potential clients.
• Collaborate with teams and vendor partners to develop solutions for data, technology, partners, integrations and analytics.
• Manage multiple client relationships, serving as the primary daily contact.
• Guide teams through integration projects with several partners.
• Conduct business analysis to derive insights and strategy from analytics output.
• Establish trust and build relationships with clients and partners.
• Monitor engagement progress and maintain a dashboard of all work streams.
• Address client process issues, via needs analysis, and recommend improvement strategies.
• Strong storytelling capability - slideware, presentation and communication skills.
• Lead client business reviews.
• Accountable for successful delivery of client commitments.
• Manage and train a team of digital solutions specialists.
• Maintain interest in rapidly changing trends in digital marketing space.

Skills

AEP expertise

REST APIs

SQL

Data architectures

Leadership

Stakeholder management

Cloud architectures

Data governance

Education

Bachelor's degree or equivalent

Master's degree preferred

Tools

Adobe

Salesforce

Oracle

Microsoft

Postman

Python

Hadoop

Spark

Job description

Humana Inc. is seeking a Lead Enterprise Salesforce Architect to drive digital transformation and design scalable solutions across Adobe Experience Platform, Salesforce, and Microsoft ecosystems. You will own solution design, data integrations, and end-to-end delivery while leading multiple client engagements and teams.

You will mentor digital solutions staff, lead strategic reviews, and maintain strong client relationships in a remote, global engagement model with occasional travel.