Remote Lead Project Manager—NBA Platform Expansion

Humana, Inc.; City of Albany (NY); Remote; USD 115,000 - 158,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings

Job summary

Humana, Inc. is seeking a Project Manager to support the expanded enterprise Next Best Action (NBA) decisioning capabilities. You will coordinate across Product Management, Engineering, Architecture, Data and Testing to keep delivery plans on track and aligned with business objectives.

This role requires strong organization, communication, and agile delivery practices. You will prepare status updates, manage risks, and facilitate cross‑functional meetings to ensure successful implementation

Qualifications

• Experience managing projects involving multiple business and technology stakeholders.
• Experience developing and maintaining project plans, milestones, schedules, dependencies, risks, and issues.
• Experience coordinating activities across Product Management, Engineering, Architecture, Data, Testing, or other delivery organizations.
• Experience working within Agile or Scrum software development environments.
• Strong organizational skills with the ability to manage multiple concurrent workstreams and priorities.
• Experience preparing project status reporting and communicating delivery progress to stakeholders and leadership.
• Demonstrated ability to identify, track, and communicate risks, issues, dependencies, and schedule impacts.
• Strong facilitation and coordination skills with the ability to work effectively across matrixed teams.
• Excellent written and verbal communication skills.
• Ability to operate independently in a fast-paced, collaborative environment.

Responsibilities

• Develop and maintain integrated project plans supporting NBA expansion initiatives.
• Track key milestones, deliverables, dependencies, risks, issues, and target launch dates across NBA workstreams.
• Coordinate project activities across Product Management, Engineering, Architecture, Data, Testing, and business teams.
• Maintain visibility into implementation progress and communicate project status to stakeholders and leadership.
• Consolidate delivery information from multiple teams into a cohesive view of overall project health and readiness.
• Identify and track cross-team dependencies and communicate potential impacts to delivery schedules.
• Escalate project risks, issues, and unresolved dependencies to the appropriate Product Managers or leadership stakeholders.
• Maintain project management artifacts, including project plans, risk logs, dependency tracking, issue logs, decision records, and action-item tracking.
• Facilitate project meetings and follow-up activities to support cross-functional coordination and execution.
• Support launch readiness activities by helping teams identify and address outstanding dependencies, risks, and implementation needs.
• Prepare recurring status updates that communicate progress, upcoming milestones, key risks, and areas requiring attention.
• Partner with Product Managers and Scrum Masters to understand implementation plans and delivery commitments.
• Support governance and leadership forums through preparation of status materials, documentation, and follow-up actions.
• Assist with planning for future NBA expansion efforts as new use cases, channels, and capabilities are introduced.
• Help improve project tracking and coordination practices as the NBA platform continues to grow.

Skills

Project management

Stakeholder coordination

Agile / Scrum

Communication

Organizational skills

Status reporting

Independent work

Education

Bachelor's degree

Job description

Humana, Inc. is seeking a Project Manager to support the expanded enterprise Next Best Action (NBA) decisioning capabilities. You will coordinate across Product Management, Engineering, Architecture, Data and Testing to keep delivery plans on track and aligned with business objectives.

This role requires strong organization, communication, and agile delivery practices. You will prepare status updates, manage risks, and facilitate cross‑functional meetings to ensure successful implementation