Remote Lead: Pediatric Social Services Coordination

Phoenix Children's Hospital, Inc.; Phoenix (AZ); Remote; USD 85,000 - 120,000; Full time

Job summary

Phoenix Children's Hospital, Inc. is seeking a Lead Social Services Care Coordinator for the Phoenix Children's Care Network. This fully remote leadership position focuses on care coordination for complex pediatric cases and serves as a clinical resource for the ICC social services team.

The role emphasizes collaboration with families, providers, state programs, and community resources, while maintaining a reduced caseload for high-risk patients. AZ residency is mandatory for employment.

Qualifications

• Residency in Arizona is mandatory for employment.
• Six years of pediatric or other case management experience.
• Experience talking with patients, providers, and payers via phone, email or text.
• Knowledge of DDD, ALTCS, AzEIP, IEP/504, and child welfare is preferred.

Responsibilities

• Coordinate care for pediatric patients with complex social, behavioral, and community needs.
• Lead care coordination for high-risk cases and act as a clinical resource for ICC team.
• Provide education and guidance to Social Services Care Coordinators and partners.
• Build relationships with physicians, community agencies, state programs, and external partners.

Skills

Time management

Collaboration

Leadership

Mentorship

Communication

Education

Bachelor's Degree in Social Service or healthcare related field

Job description

Phoenix Children's Hospital, Inc. is seeking a Lead Social Services Care Coordinator for the Phoenix Children's Care Network. This fully remote leadership position focuses on care coordination for complex pediatric cases and serves as a clinical resource for the ICC social services team.

The role emphasizes collaboration with families, providers, state programs, and community resources, while maintaining a reduced caseload for high-risk patients. AZ residency is mandatory for employment.