Remote Lead, Patient Safety & Quality Management

UnitedHealth Group; Eden Prairie (MN); Hybrid; USD 92,000 - 164,000; Full time

Job summary

UnitedHealth Group in Eden Prairie, MN seeks a RN with strong leadership and clinical quality experience to lead the Clinical Quality Management start-up for the VA CCN program. You will supervise CQM Patient Safety Specialists, design and implement quality investigations, and ensure timely completion per contractual timelines.

The role emphasizes cross-functional collaboration, training development, and data-driven quality improvements.

Qualifications

• RN with current, active license without restriction in required state(s).
• 3+ years of clinical experience.
• 2+ years of supervisory/management experience.
• 2+ years of direct clinical quality experience.

Responsibilities

• Work with leadership to design, develop and start-up activities for standing up the VA CCN program.
• Provide day-to-day supervision of the CQM Patient Safety Specialists for timely closure of investigations.
• Ensure quality issue investigations meet contractual turnaround time requirements.
• Mentor staff, set goals and conduct performance evaluations.
• Develop plans, training modules, policies and procedures; deliver trainings on relevant subjects.
• Coordinate with stakeholders and prepare data reports and case reviews.

Skills

Leadership

Quality management

Data analysis

Communication

Project management

Education

Bachelor of Science in Nursing (BSN)

Tools

Microsoft Office

Job description

UnitedHealth Group in Eden Prairie, MN seeks a RN with strong leadership and clinical quality experience to lead the Clinical Quality Management start-up for the VA CCN program. You will supervise CQM Patient Safety Specialists, design and implement quality investigations, and ensure timely completion per contractual timelines.

The role emphasizes cross-functional collaboration, training development, and data-driven quality improvements.