Remote Lead Designer, Digital Experience Standards

Ladders; United States; Remote; USD 155,000 - 172,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

HSA & FSA

Life & disability insurance

Tuition reimbursement

Job summary

Ladders is seeking a Lead Designer, Digital Experience Standards to shape and scale design standards that deliver consistent, high-quality digital experiences across our finance and insurance products. This role partners with cross-functional teams to define reusable patterns, strengthen design judgment through critique and mentorship, and improve how experience quality is measured and communicated.

Location: Remote - US based candidates only; no visa sponsorship.

Qualifications

• 8-10 years of product, system, or web design experience across multiple portfolios.
• Ability to define and document design standards and systems for consistency.
• Fluency with AI coding and prototyping tools like Cursor and Codex.

Responsibilities

• Define and encode experience standards for designers and agents.
• Build a scalable system for consistent brand and interaction quality.
• Lead portfolio-level critiques to enhance design judgment.
• Anticipate and integrate emerging interaction modalities into standards.
• Own reusable design components and context for the agentic lifecycle.
• Translate design intent into actionable artifacts for teams.
• Establish metrics for measuring experience quality across products.
• Develop evaluation capabilities for agents to assess customer journeys.
• Create a quality index to visualize strengths and weaknesses across portfolios.
• Correlate experience quality with customer satisfaction metrics.
• Collaborate with cross-functional teams to unify digital experiences.
• Mentor designers across teams to elevate design quality.

Skills

Product design

System design

UI design

Design standards

Prototyping tools

Collaboration

Mentorship

Tools

Cursor

Codex

Job description

Ladders is seeking a Lead Designer, Digital Experience Standards to shape and scale design standards that deliver consistent, high-quality digital experiences across our finance and insurance products. This role partners with cross-functional teams to define reusable patterns, strengthen design judgment through critique and mentorship, and improve how experience quality is measured and communicated.

Location: Remote - US based candidates only; no visa sponsorship.