Remote CHW Lead & LCSW - Community Health Leader

Frontera; Central City (CO); Remote; USD 55,000 - 90,000; Full time

Job summary

FronteraCare seeks a CHW Lead to supervise a remote, regionally dispersed team of Community Health Workers, ensuring alignment with NMDOH Scope of Work and FronteraCare’s standards. You will mentor, train, and support CHWs to ensure high-quality outreach and continuity of care for families receiving Diagnostic and ABA services.

You will liaise with clinical leadership and administrative teams, monitor intake and retention metrics, and promote engagement across FronteraCare regions while

Qualifications

• Minimum 3 years as a CHW, care coordinator, or similar role in health, behavioral health, or social services.
• Active social work license (LSW, LMSW, or LCSW per NM licensure requirements).
• Demonstrated experience providing peer leadership, mentoring, or supervision.
• Strong ability to lead and communicate effectively in a remote work environment.
• Excellent organizational skills and comfort with technology (video platforms, case management systems, and reporting tools).
• Bilingual in English and Spanish with the ability to communicate professionally in both languages.

Responsibilities

• Oversee CHW activities to ensure consistent family engagement and care coordination.
• Monitor performance metrics related to onboarding, continuity, and waitlists.
• Engage high-risk or stalled families to re-engage them through intake.
• Support CHWs in coordinating referrals, assessments, and onboarding processes.
• Ensure documentation accuracy and adherence to standards.
• Analyze data to identify trends and address system-level barriers.
• Be familiar with community resources and state programs to guide CHWs.

Skills

CHW leadership

Remote work communication

Spanish-English bilingual

Case management systems

Communication skills

Technology proficiency

Tools

Case management systems

Video platforms

Job description

FronteraCare seeks a CHW Lead to supervise a remote, regionally dispersed team of Community Health Workers, ensuring alignment with NMDOH Scope of Work and FronteraCare’s standards. You will mentor, train, and support CHWs to ensure high-quality outreach and continuity of care for families receiving Diagnostic and ABA services.

You will liaise with clinical leadership and administrative teams, monitor intake and retention metrics, and promote engagement across FronteraCare regions while