Remote LCSW — CHW Lead & Program Mentor

Frontera; Clayton (NM); Remote; USD 60,000 - 85,000; Full time

Job summary

FronteraCare is seeking a CHW Lead to oversee a remote, regionally dispersed team of Community Health Workers across New Mexico. You will mentor CHWs, provide training, and support outreach, engagement, and continuity of care for families receiving Diagnostic and ABA services.

You will liaise with clinical leadership and admin, ensure documentation accuracy, and monitor performance metrics to drive improvements across the program while upholding FronteraCare’s standards and NMDOH guidelines.

Qualifications

• Minimum of 3 years of experience as a CHW, care coordinator, or related role.
• Active social work license (NM LSW/LMSW/LCSW).
• Experience mentoring or supervising peers.
• Strong remote leadership and communication skills.
• Bilingual in English and Spanish.

Responsibilities

• Oversee day-to-day CHW operations and performance.
• Mentor, train, and support a remote, regionally dispersed CHW team.
• Ensure high-quality outreach, engagement, and continuity of care.
• Coordinate referrals, assessments, and family onboarding.
• Monitor intake conversion and waitlist metrics; drive improvements.

Skills

CHW leadership

Remote team management

Bilingual English/Spanish

Mentorship & training

Communication skills

Tools

Case management systems

Video platforms

Reporting tools

Job description

FronteraCare is seeking a CHW Lead to oversee a remote, regionally dispersed team of Community Health Workers across New Mexico. You will mentor CHWs, provide training, and support outreach, engagement, and continuity of care for families receiving Diagnostic and ABA services.

You will liaise with clinical leadership and admin, ensure documentation accuracy, and monitor performance metrics to drive improvements across the program while upholding FronteraCare’s standards and NMDOH guidelines.