Remote Large-Order Onboarding & Strategy Lead

KellyOCG; United States; Remote; USD 45,460 - 64,747; Full time

Job summary

A leading staffing supplier is seeking a Strategic Operations Contractor to manage the onboarding of Large Order/Catering merchants. This role will ensure merchants launch quickly and effectively, improving the onboarding experience while maintaining high-quality standards for menu and operational readiness. Key responsibilities include conducting onboarding calls, performing menu audits, and guiding merchants through essential milestones to enhance their satisfaction and reduce churn. This contract position is remote and lasts for 4 months.

Qualifications

• Experience in managing end-to-end onboarding processes.
• Strong communication skills for guiding merchants.
• Ability to identify risks and drive resolutions.

Responsibilities

• Own the onboarding journey for new merchants.
• Conduct onboarding calls and set expectations.
• Document outcomes to improve onboarding processes.

Skills

Onboarding management

Communication skills

Risk identification

Menu auditing

Job description

A leading staffing supplier is seeking a Strategic Operations Contractor to manage the onboarding of Large Order/Catering merchants. This role will ensure merchants launch quickly and effectively, improving the onboarding experience while maintaining high-quality standards for menu and operational readiness. Key responsibilities include conducting onboarding calls, performing menu audits, and guiding merchants through essential milestones to enhance their satisfaction and reduce churn. This contract position is remote and lasts for 4 months.