Remote Laboratory Systems Business Analyst - Healthcare IT

Socket.dev; Norfolk (VA); On-site; USD 76,000 - 119,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Tuition Assistance – $5,250/year

Student Debt Pay Down – $10,000

401k/403B with Employer Match

Adoption, Fertility and Surrogacy Reim

Paid Time Off

Job summary

Sentara Health seeks a Business Systems Analyst for Laboratory Systems in Norfolk, VA. You will liaise between business stakeholders, lab operations, vendors, and technical teams to implement, support, and improve technology solutions for lab workflows.

The role emphasizes Healthcare IT, project management, and strong communication to support production systems, with HL7 interfaces knowledge and cross-functional collaboration across teams.

Qualifications

• Minimum of 2 years of relevant Business Systems Analyst, Healthcare IT, or Applications Analyst experience.
• Experience gathering requirements, documenting workflows, and supporting system implementations.
• Strong project management and organizational skills.
• Excellent verbal and written communication skills. Ability to manage multiple priorities and work effectively with cross-functional teams.

Responsibilities

• Support and maintain applications and technologies serving the laboratory customer base.
• Coordinate and manage project activities, timelines, deliverables, and stakeholder communications.
• Gather, analyze, and document business requirements and system enhancements.
• Provide application, product, and customer support to end users.
• Track project milestones and maintain status reports and spreadsheets for leadership and stakeholders.
• Troubleshoot system issues, coordinate resolution efforts, and communicate updates effectively.
• Support healthcare application implementations, upgrades, and optimization efforts.
• Collaborate with internal teams, vendors, and business partners to ensure successful project outcomes.
• Assist with interface monitoring and support, including HL7 messaging and healthcare data exchanges.

Skills

Project management

Communication

Requirements gathering

Cross-functional collaboration

Education

High School diploma

Tools

HL7 messaging

Epic

Medica

Optum

Job description

Sentara Health seeks a Business Systems Analyst for Laboratory Systems in Norfolk, VA. You will liaise between business stakeholders, lab operations, vendors, and technical teams to implement, support, and improve technology solutions for lab workflows.

The role emphasizes Healthcare IT, project management, and strong communication to support production systems, with HL7 interfaces knowledge and cross-functional collaboration across teams.