Business Systems Analyst

Cypress HCM; Fort Myers (FL); On-site; USD 65,000 - 95,000; Full time

Job summary

Cypress HCM in Fort Myers is seeking a Business Systems Analyst, Lab Systems, to support laboratory-focused technology workstreams. You will help design, configure, and optimize lab system solutions in collaboration with lab operations and IT teams.

The role emphasizes requirements gathering, workflow analysis, and implementing effective system enhancements, with a focus on automation, accuracy, and cross-functional coordination.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Life Sciences, Chemistry, or related field, or equivalent work experience.
• 2+ years of IT business systems analysis experience required, with at least 1 year in complex lab/biotech projects preferred.
• Experience mapping and improving end-to-end workflows through automation and process improvements.
• Proven ability to document and validate requirements across technical and functional teams.
• Familiarity with SDLC lifecycles and methodologies.
• Experience with Jira, Visio, and Lucidchart or similar requirements tools.

Responsibilities

• Support configuration, maintenance, and enhancement workflows across laboratory testing disciplines within an integrated laboratory systems environment, including ELN, SDMS, and instrument interfaces
• Collaborate with stakeholders to gather, document, and refine business and functional requirements, user stories, and acceptance criteria
• Translate laboratory workflows into functional specifications, process documentation, and system requirements
• Partner with laboratory users and senior analysts to understand business needs and prioritize enhancements and defect resolution
• Identify opportunities for process improvement, automation, and increased system efficiency within laboratory workflows
• Participate in system implementation, upgrade, and testing activities, including defect tracking and resolution support

Skills

IT business systems analysis

Requirements elicitation

Process automation

SDLC methodologies

Stakeholder collaboration

Education

Bachelor's degree in Computer Science, Information Systems, Life Sciences, Chemistry or related field

Advanced degree preferred

Tools

Jira

Visio

Lucidchart

Job description

As a Business Systems Analyst, Lab Systems, you will support laboratory-focused technology workstreams within the ecosystem, contributing to the design, configuration, and optimization of lab system solutions. You will work closely with laboratory operations and IT teams to gather requirements, analyze workflows, and help implement effective system enhancements.

Responsibilities

• Support the configuration, maintenance, and enhancement workflows across various laboratory testing disciplines within an integrated laboratory systems environment, including ELN, SDMS, and instrument interfaces
• Collaborate with stakeholders to gather, document, and refine business and functional requirements, user stories, and acceptance criteria
• Translate laboratory workflows into clear functional specifications, process documentation, and system requirements
• Partner with laboratory users and senior analysts to understand business needs and support prioritization of enhancements and defect resolution
• Identify opportunities for process improvement, automation, and increased system efficiency within laboratory workflows
• Participate in system implementation, upgrade, and testing activities, including defect tracking and resolution support

Education, Experience & Qualifications

• Bachelor's degree in Computer Science, Information Systems, Life Sciences, Chemistry, or related field or equivalent work experience required; Advanced degree preferred
• 2 or more years of experience in IT business systems analysis required with a minimum of 1 year of complex project implementation experience in the laboratory/biotech/medical space strongly preferred
• Experience defining, mapping, and improving end-to-end business workflows through automation and process improvement initiatives
• Proven experience eliciting, documenting, and validating requirements across technical and functional teams
• Familiarity with standard SDLC lifecycles and methodologies
• Experience working with requirements management and DevOps tools such as Jira, Visio, Lucidchart, and similar platforms