Remote Healthcare Systems Analyst | Lab IT & HL7

Sentara Health Plans; Norfolk, Northern (VA, KY); Hybrid; USD 76,000 - 119,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Tuition Assistance – $5,250/year

401k/403b with Employer Match

Life Insurance

Paid Time Off & Sick Leave

Parental & Family Caregiver Leave

Pet Insurance

Job summary

Sentara Health Plans seeks a Business Systems Analyst to support laboratory applications and HL7 interfaces in a primarily remote role with occasional onsite meetings in Norfolk, VA. The analyst serves as a bridge between business stakeholders, laboratory operations, vendors, and technical teams to implement and support technology solutions improving efficiency and service delivery.

The ideal candidate has Healthcare IT experience, strong project management, and excellent communication skills to

Qualifications

• Minimum 2 years’ experience as a Business Systems Analyst, Healthcare IT, or Applications Analyst.
• Strong project management and organizational skills.
• Excellent verbal and written communication; ability to manage multiple priorities.

Responsibilities

• Support and maintain applications and technologies serving the laboratory customer base.
• Coordinate and manage project activities, timelines, deliverables, and stakeholder communications.
• Gather, analyze, and document business requirements and system enhancements.
• Provide application, product, and customer support to end users.
• Track project milestones and maintain status reports for leadership.
• Troubleshoot system issues and coordinate resolution with teams.
• Support healthcare application implementations, upgrades, and optimization.
• Collaborate with internal teams, vendors, and partners for successful outcomes.
• Assist with interface monitoring and HL7 messaging/data exchange support.

Skills

Requirements gathering

Documentation

Project management

Communication

Cross-functional collaboration

Education

High School diploma

Tools

HL7 messaging

Epic/Medica/Optum/EHRs

Job description

Sentara Health Plans seeks a Business Systems Analyst to support laboratory applications and HL7 interfaces in a primarily remote role with occasional onsite meetings in Norfolk, VA. The analyst serves as a bridge between business stakeholders, laboratory operations, vendors, and technical teams to implement and support technology solutions improving efficiency and service delivery.

The ideal candidate has Healthcare IT experience, strong project management, and excellent communication skills to