Remote Key Account Manager — Ecommerce Logistics

International Executive Service Corps; Dallas (TX); Remote; USD 90,000 - 135,000; Full time

Benefits offered by this job

401k with company match

Medical, Dental, Vision

Paid Time Off

Paid Holidays

Tuition Reimbursement

Employee Discount Program

Life Insurance

Short/Long Term Disability

Job summary

DHL eCommerce in Dallas seeks a Key Account Manager to retain, grow, and optimize the value of assigned customer accounts. After transition from the Business Development Manager, you will lead the ongoing sales relationship with a focus on revenue retention, share-of-wallet expansion, contract renewals, and profitability improvement.

You will partner with cross-functional teams and drive opportunities, while maintaining strong customer relationships.

Qualifications

• Bachelor’s degree in business or marketing preferred or related work experience.
• 7 years related sales experience calling on accounts.
• Parcel, ecommerce, and logistics experience required.
• Experience with sales activity reporting software preferred.

Responsibilities

• Own assigned accounts and ensure continuity in customer experience.
• Develop accounts plans focused on retention, revenue growth, and profitability.
• Lead quarterly business reviews and strategic discussions with senior stakeholders.
• Collaborate with Solutions Engineers, Client Relationship Managers, and Implementation Managers to support growth and renewals.

Skills

Communication

Negotiation

Analytical skills

Presentation skills

Self-starter

Education

Bachelor’s degree in business or marketing

Tools

Word

Excel

Outlook

Job description

DHL eCommerce in Dallas seeks a Key Account Manager to retain, grow, and optimize the value of assigned customer accounts. After transition from the Business Development Manager, you will lead the ongoing sales relationship with a focus on revenue retention, share-of-wallet expansion, contract renewals, and profitability improvement.

You will partner with cross-functional teams and drive opportunities, while maintaining strong customer relationships.