Remote Junior Peer Advocate for Member Wellness

SCAN Health Plan; Sacramento (CA); Remote; USD 22,000 - 26,000; Part time

Benefits offered by this job

Remote work

Robust Wellness Program

401(k) with employer match

Job summary

SCAN Health Plan is seeking a Junior Peer Advocate to remotely support members facing health and wellness challenges. You will leverage personal SCAN membership experience to build rapport, provide guidance, and promote recovery and wellness.

This part-time, remote role emphasizes compassionate outreach and proactive problem-solving. Ideal candidates will have a high school diploma, comfort with MS Office and call center software, and be bilingual (Spanish, Korean, or Chinese) a plus.

Qualifications

• High School Diploma or equivalent required.
• Experience using MS Office and internet browsing.
• Proficiency with call center software and multiple systems.
• Bi-lingual in Spanish, Korean or Chinese a plus.

Responsibilities

• Make outbound calls to members based on health interventions.
• Build rapport using personal SCAN membership experience.
• Coach members to implement strategies for healthier behaviors.
• Encourage and assist members to seek care when needed.

Skills

MS Office

Call center software

Excellent communication

Bilingual (Spanish)

Bilingual (Korean/Chinese)

Strong interpersonal skills

Written and verbal communication

Education

High School Diploma or equivalent

Tools

Timekeeping systems (online timesheets)

Computer navigation across multiple systems

Job description

SCAN Health Plan is seeking a Junior Peer Advocate to remotely support members facing health and wellness challenges. You will leverage personal SCAN membership experience to build rapport, provide guidance, and promote recovery and wellness.

This part-time, remote role emphasizes compassionate outreach and proactive problem-solving. Ideal candidates will have a high school diploma, comfort with MS Office and call center software, and be bilingual (Spanish, Korean, or Chinese) a plus.