Junior Peer Advocate

Remote Jobs; United States; Remote; USD 23,000 - 28,000; Part time

Benefits offered by this job

Remote work

Wellness program

401(k) with employer match

Make a difference in members' lives

Job summary

SCAN is seeking a Junior Peer Advocate for a remote, part-time role to support members facing health and wellness challenges. The role relies on lived experience as a SCAN member to connect, educate, and empower individuals seeking recovery and well-being.

This is a remote position with a focus on outreach and advocacy. Responsibilities include outbound calls, building rapport using personal experience, coaching members to create strategies that reduce health risks, and helping them access care.

Qualifications

• High School Diploma or Equivalent Experience.
• Current SCAN Membership, required.
• Must be proficient with operating a computer, including logging into and maneuvering around multiple systems such as online timesheets (time and attendance) and call center software.
• Substantial experience with computer programs (MS Office Products) and internet browsing.
• Excellent communication skills including the ability to articulate one’s own personal SCAN membership experience; Bi-lingual in Spanish, Korean or Chinese a plus.

Responsibilities

• Make outbound calls to members based on identified health interventions or quality initiatives.
• Build rapport with members by communicating personal experience as a member and peer to enhance the effectiveness of health education and increase likelihood of positive behavior changes.
• Coach members to create and implement strategies that minimize risks associated with the identified common health conditions.
• Encourage and provide assistance to members who may encounter obstacles to seeking care.

Skills

Excellent communication skills

Bi-lingual in Spanish/Korean/Chinese

Strong interpersonal skills

Independent work

MS Office & internet proficiency

Education

High School Diploma or Equivalent Experience

Tools

MS Office

Call center software

Job description

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do.

Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.

Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.

At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.

SCAN Temp – Junior Peer Advocate

Location: Remote

Part-Time

The job

A peer advocate is a professional who provides support, guidance, and advocacy for individuals who are facing challenges such as mental health issues, addiction, or other life struggles. They use their own lived experiences to connect with and empower others, offering resources, encouragement, and a listening ear to help individuals navigate their own paths to recovery and wellness. Peer advocates often work in healthcare settings, community organizations, or social service agencies to provide peer support and promote positive outcomes for those they serve.

You will

• Make outbound calls to members based on identified health interventions or quality initiatives.
• Build rapport with members by communicating personal experience as a member and peer to enhance the effectiveness of health education and increase likelihood of positive behavior changes.
• Coach members to create and implement strategies that minimize risks associated with the identified common health conditions.
• Encourage and provide assistance to members who may encounter obstacles to seeking care.

Your Qualifications

• High School Diploma or Equivalent Experience
• Current SCAN Membership, required.
• Must be proficient with operating a computer, including logging into and maneuvering around multiple systems such as online timesheets (time and attendance) and call center software. Substantial experience with computer programs (MS Office Products) and internet browsing.
• Excellent communication skills including the ability to articulate one’s own personal SCAN membership experience Bi-lingual in Spanish, Korean or Chinese a plus. Strong interpersonal skills, as well as strong written and verbal communication skills. Ability to work independently as well as part of a team. Strong organizational skills. Ability to work in a changing environment. Maintain valid driver’s license, automobile insurance and reliable transportation.

We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.

What's in it for you?

• Base Hourly Pay Rate: $17.40
• Work Mode: Remote
• Robust Wellness Program
• Excellent 401(k) Retirement Saving Plan with employer match
• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affiantative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)