Remote Junior Application Support Engineer

Tradeweb Markets; Jersey City (NJ); On-site; USD 115,000 - 145,000; Full time

Benefits offered by this job

Health Insurance

Hybrid Environment

401(k) Savings Plan

Tuition Reimbursement

Job summary

Tradeweb Markets is seeking a Junior Application Support Engineer in Jersey City, NJ. You will join the Application Support team, diagnosing production issues and assisting QA, development, and client services. The role offers remote work flexibility with occasional on-site collaboration at our Jersey City hub.

You will diagnose production incidents, analyze platform issues with cross-functional teams, and develop automation tools while supporting a fast-paced financial technology environment.

Qualifications

• Bachelor’s Degree completed or relative work experience required.
• 1+ years of experience in application/production support or a production engineering role.
• Understanding of relational databases, preferably Oracle 19.
• Knowledge of object-oriented programming, preferably Java and Perl.
• Technical knowledge of Unix and Windows operating systems.
• Demonstrated ability in scripting (python and bash) as well as Unix command tools.
• Understanding of Apache Tomcat, Tomee and HTTP servers desired.
• Strong organizational and problem-solving skills.
• Good verbal and written communication skills.
• Team player and detail oriented.
• Ability to work in a fast-paced, often pressurized environment.
• Must be willing to work some evenings or weekends for production code deployments and other support needs.

Responsibilities

• Provide day-to-day application-level support for production incidents.
• Work closely with business and technology teams to analyze and resolve issues on the platform.
• Provide a consistently high-level of service to all customers, internal and external.
• Develop new automation application tools and maintain existing automation tools.

Skills

1+ years experience in production/app‑

Java

Perl

Python

Bash

Unix

Windows

Apache Tomcat

TomEE

HTTP servers

Education

Bachelor’s degree

Tools

Oracle 19

Gitlab CI/CD

Bamboo

Ansible

Job description

Tradeweb Markets is seeking a Junior Application Support Engineer in Jersey City, NJ. You will join the Application Support team, diagnosing production issues and assisting QA, development, and client services. The role offers remote work flexibility with occasional on-site collaboration at our Jersey City hub.

You will diagnose production incidents, analyze platform issues with cross-functional teams, and develop automation tools while supporting a fast-paced financial technology environment.