Remote Jarai-English Phone Interpreter

LanguageLine Solutions LLC

New York (NY)

Remote

USD 62,000 - 74,000

Part time

3 days ago
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Benefits offered by this job

Employee Referral Program
Advancement opportunities within the组织
Interpreter support
Inclusive and diverse work environment
Independent contractor position (not–-

Job summary

LanguageLine Solutions LLC is seeking a Jarai/English interpreter to provide live interpretation from a home-office setup. You will handle on-demand calls across multiple industries, ensuring accurate bilingual communication while maintaining a neutral, professional demeanor.

The role emphasizes remote work, quiet environment, and strict adherence to confidentiality with a strong focus on cultural sensitivity and customer service excellence.

Qualifications

  • Fluency in Jarai and English and skilled in the associated cultural dynamics.
  • Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP.
  • Excellent listening, retention and note-taking skills to maintain a high level of accuracy during interpretation.
  • Ability to concentrate, stay detached from the conversation, remain neutral and objective at all times, and remain on calls that involve sensitive subjects.
  • Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred.
  • Must be able to adapt to any LLS technology enhancements that improve service delivery and meet client demands.
  • Must be at least 18 years of age.
  • Legally authorized to work in the United States
  • Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with LanguageLine Solutions (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
  • High school diploma or equivalent.
  • Based on your location, a post-offer, a pre-employment background check and/or drug screen may be required.

Responsibilities

  • Respond to the interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
  • Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
  • Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.
  • Maintain a professional demeanor throughout the interpreting sessions at all times.
  • Remain calm during interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls.
  • Maintain punctuality and availability during work hours.
  • Follow client instructions, in compliance with protocol to ensure client expectations are met with the LEP, avoiding interaction with the LEP without client's permission.
  • Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law.
  • Demonstrate commitment to cultural sensitivity and working in a diverse environment.
  • Some calls may be highly emotional and/or stressful in nature. The interpreter may need to remain on a call for extended periods without breaks due to the nature of the call or may, at times experience high call volumes.

Skills

Jarai
English
Cultural competency
Active listening
Neutrality
Reading/Writing Jarai

Education

High school diploma or equivalent

Job description

LanguageLine Solutions LLC is seeking a Jarai/English interpreter to provide live interpretation from a home-office setup. You will handle on-demand calls across multiple industries, ensuring accurate bilingual communication while maintaining a neutral, professional demeanor.

The role emphasizes remote work, quiet environment, and strict adherence to confidentiality with a strong focus on cultural sensitivity and customer service excellence.

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