Remote ITM Teller: Member Service Specialist

Apple Federal Credit Union; Fairfax (VA); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

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Medical, dental and vision coverage

401(k) with employer match

Paid time off and 11 holidays

Tuition reimbursement

Job summary

Apple Federal Credit Union is seeking a Regular Full-Time ITM/Teller role in Fairfax, VA to deliver high-quality member service across in-person and remote channels. You will process transactions, assist with deposits and transfers, and provide friendly, professional service following Apple Way principles.

The role requires basic financial experience, strong communication skills, and the ability to operate teller systems like Synapsys CRM and Symitar.

Qualifications

• Must have at least 12 months financial institution or cash handling experience.
• Strong interpersonal and member service skills for video or in-person interactions.
• Proficient in Symitar for posting teller transactions and inquiries.

Responsibilities

• Greet and assist members with deposits, withdrawals, transfers, and account questions.
• Balance cash and perform daily cash handling duties.
• Upsell credit union products and services where appropriate.

Skills

Customer service

Cash handling

Multi-tasking

Communication

Education

High school diploma or GED

Tools

Symitar

Synapsys CRM

Job description

Apple Federal Credit Union is seeking a Regular Full-Time ITM/Teller role in Fairfax, VA to deliver high-quality member service across in-person and remote channels. You will process transactions, assist with deposits and transfers, and provide friendly, professional service following Apple Way principles.

The role requires basic financial experience, strong communication skills, and the ability to operate teller systems like Synapsys CRM and Symitar.