Remote IT Training & Support Lead — Healthcare

Revel Staffing; Sugar Land (TX); Remoto; USD 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

Revel Staffing seeks an experienced IT Supervisor to lead a remote team responsible for IT training, application support, system readiness, and end-user success. The role focuses on hands-on leadership, healthcare IT knowledge, and ensuring data accuracy, compliance, and stable operations in a fast-paced environment.

The IT Support Supervisor will oversee specialists delivering training while maintaining high-quality support experiences for users across healthcare applications, ensuring

Competenze

• High school diploma or equivalent with 2+ years IT operations experience.
• Active HIPAA compliance credential/training.
• Strong knowledge of IT workflows, healthcare applications, data integrity, and training best practices.
• Experience leading teams, managing priorities, and supporting remote employees.
• Strong communication, organization, documentation, and problem-solving skills.
• Ability to collaborate with clinical, operational, and technical teams.

Mansioni

• Lead, coach, and support a remote team of IT training and application support specialists.
• Oversee the design, development, and delivery of IT and healthcare application training programs.
• Support system stability, application readiness, data integrity, and compliance requirements.
• Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs.
• Maintain and improve documentation, workflows, training materials, and support procedures.
• Monitor team performance, manage schedules and assignments, and prioritize workloads.
• Promote a service-first culture focused on accountability, collaboration, and continuous improvement.
• Ensure support activities align with healthcare regulations, privacy standards, and organizational policies.

Conoscenze

Remote team leadership

IT operations

Healthcare IT

Training best practices

Strong communication

Documentation

Data integrity

Formazione

High school diploma or equivalent

Descrizione del lavoro

Revel Staffing seeks an experienced IT Supervisor to lead a remote team responsible for IT training, application support, system readiness, and end-user success. The role focuses on hands-on leadership, healthcare IT knowledge, and ensuring data accuracy, compliance, and stable operations in a fast-paced environment.

The IT Support Supervisor will oversee specialists delivering training while maintaining high-quality support experiences for users across healthcare applications, ensuring