Remote IT Systems Analyst - Windows/AD & Network

Associa; Orlando (FL); Remote; USD 65,000 - 90,000; Full time

Job summary

Associa is seeking an IT Systems Analyst to maintain and troubleshoot computer hardware, software, networks, and servers. The role supports mobile and non-Windows devices, with a focus on desktop administration and end-user assistance.

The position is remote for Florida residents, with potential travel to branch locations as needed. The candidate should have a Bachelor's degree and 3–5 years' related experience, plus relevant IT certifications.

Qualifications

• Bachelor's degree required.
• 3–5 years of related or closely related experience.
• Professional IT certifications (e.g., Microsoft, CompTIA) preferred.

Responsibilities

• Provide tier 2 technical support and service restoration for daily operations and projects.
• Install hardware and perform software upgrades and configurations.
• Manage mobile devices and non-Windows devices for user support.
• Collaborate with team members to resolve incidents and maintain assets.

Skills

Communication skills

Project management

Time management

Team player

Education

Bachelor's Degree

Technical Certifications

Tools

Windows 10/11

Active Directory

TCP/IP networking

Job description

Associa is seeking an IT Systems Analyst to maintain and troubleshoot computer hardware, software, networks, and servers. The role supports mobile and non-Windows devices, with a focus on desktop administration and end-user assistance.

The position is remote for Florida residents, with potential travel to branch locations as needed. The candidate should have a Bachelor's degree and 3–5 years' related experience, plus relevant IT certifications.