Remote IT Systems Administrator—Jira & Google Workspace Pro

Panorama Education; United States; On-site; USD 72,000 - 106,000; Full time

Benefits offered by this job

401K with an employer match

Health, dental, vision, life insurance

Short-term and long-term disability

Flexible spending account

Wellness Reimbursement

Work from Home Reimbursement

Flexible vacation policy

Parental leave program

Company Issued Laptop

Job summary

Panorama Education is hiring an IT Systems Administrator I to manage our IT infrastructure. You will handle endpoints, SaaS apps, identity platforms, and security controls while supporting a range of teams.

The role demands strong hands-on experience with Jira administration, Google Workspace management, Okta provisioning, and Jamf Pro for macOS. It offers a proactive, collaborative environment in the US.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent practical experience).
• Minimum 4 years of experience in IT systems administration or a related role.

Responsibilities

• Maintain, monitor, and troubleshoot IT systems including endpoints, identity platforms, and SaaS applications.
• Configure and manage VPN solutions to provide secure remote access for employees and partners.
• Administer Jira, Google Workspace, and Okta, including workflows, SSO, MFA, and user lifecycle.
• Support security controls and contribute to IT policy compliance.
• Provide Tier 2 technical support and document systems and troubleshooting procedures.
• Collaborate with Security, People Ops, Engineering, and other teams on IT initiatives.

Skills

Problem-solving

Communication

Prioritization

Ownership mindset

Collaboration

Education

Bachelor's degree in Computer Science or related field

Tools

Jira Administration

Google Workspace Admin Console

Okta Administration

Jamf Pro

Scripting (PowerShell / Bash / Json)

VPN technologies

Job description

Panorama Education is hiring an IT Systems Administrator I to manage our IT infrastructure. You will handle endpoints, SaaS apps, identity platforms, and security controls while supporting a range of teams.

The role demands strong hands-on experience with Jira administration, Google Workspace management, Okta provisioning, and Jamf Pro for macOS. It offers a proactive, collaborative environment in the US.