Remote IT Support Specialist — Troubleshooting & Security

Executive Connect Qatar; Norge (OK); On-site; USD 12,000 - 15,000; Full time

Job summary

Executive Connect Qatar in the United States is seeking an IT Support Specialist to provide technical assistance for computer systems, hardware, and software. You will troubleshoot issues, set up equipment, and support security.

Ideal candidates have a Bachelor's in CS, proven IT support experience, knowledge of Windows/macOS, and familiarity with remote desktop tools. Remote work may be available.

Qualifications

• Bachelor's degree preferred.
• Proven IT support experience.
• Strong knowledge of computer systems and networks.
• Familiarity with Windows and macOS.
• Knowledge of network security is a plus.

Responsibilities

• Provide technical support to clients with hardware, software, and network issues.
• Troubleshoot system errors and perform repairs as needed.
• Install new computer equipment and maintain existing equipment.
• Set up user accounts and permissions on the system.
• Monitor network performance and troubleshoot connectivity issues.
• Ensure the security of network systems by implementing appropriate measures.
• Document all technical procedures for future reference.
• Train end-users on basic computer operations.

Skills

Computer systems

Networks

Operating systems

Troubleshooting

Communication

Education

Bachelor's degree

Tools

Remote desktop

Job description

Executive Connect Qatar in the United States is seeking an IT Support Specialist to provide technical assistance for computer systems, hardware, and software. You will troubleshoot issues, set up equipment, and support security.

Ideal candidates have a Bachelor's in CS, proven IT support experience, knowledge of Windows/macOS, and familiarity with remote desktop tools. Remote work may be available.