Remote IT Support Intern - Cybersecurity & DevOps Hands-On

Interactive Strategies; Washington (District of Columbia); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Flexible hours

Remote option

Mentorship

Professional development

Job summary

Interactive Strategies is seeking an IT Support Intern to help keep our people, systems, and digital infrastructure running smoothly. The role offers hands-on exposure to IT support, cybersecurity, and DevOps within a fast-paced digital agency based in Washington, DC.

The intern will assist with day-to-day IT requests, monitor websites, and help document security policies while gaining practical experience in hosting environments and remote collaboration.

Qualifications

• 1+ years of professional work experience in IT or a similar role.
• Currently enrolled in or recently completed a program in Information Technology, Computer Science, Cybersecurity, Information Systems, or a related field.
• Strong interest in IT operations, cybersecurity, DevOps, or web hosting environments.

Responsibilities

• Assist IT requests from team members and troubleshoot access issues.
• Help monitor client websites and identify outages or security concerns.
• Maintain internal IT/DevOps documentation and support security policies.

Skills

IT operations

Cybersecurity awareness

DevOps concepts

Documentation

Education

Information Technology program or related field

Tools

WordPress

Cloud platforms

Job description

Interactive Strategies is seeking an IT Support Intern to help keep our people, systems, and digital infrastructure running smoothly. The role offers hands-on exposure to IT support, cybersecurity, and DevOps within a fast-paced digital agency based in Washington, DC.

The intern will assist with day-to-day IT requests, monitor websites, and help document security policies while gaining practical experience in hosting environments and remote collaboration.