Remote IT Support Analyst | Flexible Hours & Growth

BairesDev; United States; Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible hours

Paid parental leaves

Innovative work environment

Job summary

BairesDev is seeking an IT Support Analyst to join our internal Help Desk team. This role offers the chance to provide technical support to IT users and be a vital part of our Engineering team. You will engage with professionals helping them resolve technical challenges, participating in a 100% remote work environment.

The ideal candidate should have over a year of IT support experience, proficient in Windows 10, Mac OS, and networking systems. We prioritize excellent communication skills and a detail-oriented approach. Join us and grow your career while collaborating with the top 1% of tech talent globally.

Qualifications

• 1+ years of experience in IT support or similar positions.
• Excellent verbal and written communication skills.
• Ability to work independently and in a team.

Responsibilities

• Provide technical support via email, phone, and Jira.
• Troubleshoot computer hardware and software issues.
• Manage hardware purchases and office maintenance.

Skills

Technical support

Windows 10

Mac OS

Android

AWS

Networking

Communication

Organizational skills

Tools

Jira

Job description

BairesDev is seeking an IT Support Analyst to join our internal Help Desk team. This role offers the chance to provide technical support to IT users and be a vital part of our Engineering team. You will engage with professionals helping them resolve technical challenges, participating in a 100% remote work environment.

The ideal candidate should have over a year of IT support experience, proficient in Windows 10, Mac OS, and networking systems. We prioritize excellent communication skills and a detail-oriented approach. Join us and grow your career while collaborating with the top 1% of tech talent globally.