Remote IT Services Intern – EdTech Infrastructure

Amplify; United States; Remote; USD 18,000 - 27,000; Full time

Benefits offered by this job

Health, dental and vision coverage

401(k) with employer match

Paid parental leave and backup care

Job summary

Amplify is seeking a resourceful IT Services Intern to join our team this summer to maintain, optimize, and support the technology infrastructure powering K-12 experiences.

This paid, remote 10-week internship offers real impact on products used by millions of students and teachers, with mentorship, virtual speaker series, and opportunities to engage with cross-functional teams across IT, Security, and Operations.

Qualifications

• Current undergraduate student returning to school in Fall 2027.
• Interest in K-12 education technology field.
• Strong written and verbal communication skills.
• Available to work full-time from June 7 to August 13, 2027.

Responsibilities

• Support day-to-day IT service delivery including help desk ticket management.
• Troubleshoot and resolve hardware, software, and network issues.
• Assist with device provisioning and user account management.
• Help improve IT processes and end-user experience.
• Document IT processes and create knowledge base articles.

Skills

IT support

Help desk

Communication

Team collaboration

Analytical thinking

Troubleshooting

Cross-platform familiarity

Education

Undergraduate degree student

Tools

ServiceNow

Jira Service Management

Zendesk

Microsoft 365

Google Workspace

Active Directory

Job description

Amplify is seeking a resourceful IT Services Intern to join our team this summer to maintain, optimize, and support the technology infrastructure powering K-12 experiences.

This paid, remote 10-week internship offers real impact on products used by millions of students and teachers, with mentorship, virtual speaker series, and opportunities to engage with cross-functional teams across IT, Security, and Operations.