Remote IT & Salesforce Admin: Onboarding & Security

Cardiff; United States; Remote; USD 36,000 - 52,000; Full time

Benefits offered by this job

Remote-first work style

Home-office stipend

Job summary

Cardiff is seeking a Salesforce and IT administrator to own the employee technology experience. You will manage accounts, access security, and the Salesforce environment, ensuring smooth onboarding, device provisioning, and reliable support across Sales, RevOps, Underwriting, Marketing, and People.

This role is for someone early in their career who enjoys owning a queue, solving end-to-end problems, and growing in a fast-moving, regulated environment.

Qualifications

• Salesforce Certified Administrator certification
• 1-3 years of IT support, systems administration, or Salesforce administration experience
• Hands-on experience provisioning laptops, setting up accounts, and onboarding/offboarding
• Experience troubleshooting hardware, software, and SaaS access issues
• Experience managing Salesforce users, profiles, permission sets, and roles
• Experience building Salesforce reports and dashboards
• Familiarity with Salesforce Flow and basic automation concepts
• Experience with Data Loader or similar data-management tools
• Strong attention to detail and careful data, access, and security
• Clear communication with technical and non-technical users
• Comfortable using AI tools for research, troubleshooting, and documentation

Responsibilities

• Own employee onboarding, offboarding, and equipment tracking end to end
• Manage Salesforce users, roles, profiles, permission sets, and licenses
• Configure fields, picklist values, record types, page layouts, list views, and validation rules
• Build and maintain Salesforce reports and dashboards for business teams
• Build and update simple Flows with senior review
• Resolve Salesforce support tickets and help users get the most out of the system
• Escalate complex issues with clear notes after investigation
• Follow IT onboarding and offboarding procedures and update documentation
• Document changes and maintain security and access policies
• Collaborate with Teams across Sales, RevOps, Marketing, and People

Skills

Salesforce administration

Data management tools

Reports and dashboards

Salesforce Flow

User provisioning & access

Security & access management

Customer & internal data handling

Education

Salesforce Certified Administrator certification

Tools

Data Loader

Job description

Cardiff is seeking a Salesforce and IT administrator to own the employee technology experience. You will manage accounts, access security, and the Salesforce environment, ensuring smooth onboarding, device provisioning, and reliable support across Sales, RevOps, Underwriting, Marketing, and People.

This role is for someone early in their career who enjoys owning a queue, solving end-to-end problems, and growing in a fast-moving, regulated environment.