Senior Salesforce Admin & Automation Lead

Talentify; Dubuque (IA); On-site; USD 90,000 - 130,000; Full time

Job summary

Cottingham & Butler is seeking an experienced Salesforce Administrator to lead the Salesforce ecosystem. You will own the platform, drive user adoption, automate processes, create reports, and maintain data quality while partnering with sales, service, and operations to improve workflows.

Responsibilities include security, configuration, flows, integrations, testing, deployment, and developing user docs and training to maximize platform value across the organization.

Qualifications

• Bachelor's degree in Information Systems, Business, CS or equivalent.
• 5+ years of Salesforce Administration experience in a complex, enterprise environment.
• Deep knowledge of Salesforce configuration, security model, automation tools, reporting, and data management.
• Experience gathering business requirements and delivering Salesforce solutions that improve efficiency and user experience.
• Hands-on experience supporting Salesforce integrations and data synchronization processes.
• Strong understanding of CRM best practices, governance, and data stewardship.
• Excellent problem-solving, communication, and stakeholder management skills.

Responsibilities

• Serve as the primary administrator for Salesforce, including user management, security, profiles, permission sets, roles, and sharing rules.
• Configure and maintain Salesforce objects, fields, page layouts, validation rules, record types, flows, and other declarative solutions.
• Design, build, and optimize business process automation using Salesforce Flow and other low-code tools.
• Partner with business leaders and end users to gather requirements and translate business needs into scalable Salesforce solutions.
• Create and maintain reports, dashboards, and analytics that provide actionable business insights.
• Manage data quality through governance, deduplication, data imports, cleansing initiatives, and ongoing monitoring.
• Support and maintain integrations between Salesforce and third-party applications using APIs, middleware, and native integration tools.
• Coordinate testing, deployment, and release management activities for Salesforce enhancements and updates.
• Evaluate and implement new Salesforce features, products, and capabilities, including Salesforce Einstein and AI-driven functionality.
• Develop user documentation, training materials, and best practices to drive adoption and maximize platform effectiveness.
• Monitor system performance, troubleshoot issues, and provide advanced support to users across the organization.

Skills

Salesforce administration

Security & governance

Automation & low-code

Reporting & analytics

Stakeholder management

Education

Bachelor's degree (IS/Business/CS)

Tools

Salesforce Flow

Apex

SOQL

Lightning Experience

Job description

Cottingham & Butler is seeking an experienced Salesforce Administrator to lead the Salesforce ecosystem. You will own the platform, drive user adoption, automate processes, create reports, and maintain data quality while partnering with sales, service, and operations to improve workflows.

Responsibilities include security, configuration, flows, integrations, testing, deployment, and developing user docs and training to maximize platform value across the organization.