Remote IT PMO Director, Field Services

Connection; New Hampshire; Remote; USD 157,000 - 203,000; Full time

Job summary

Connection is seeking a Dir Field Services PMO to lead the global PMO for field services, guiding project delivery methodologies and governance across IT service lines. You will direct portfolio management, prioritization, and investment tracking to align with business strategy and budgets, while building strong executive reporting and cross-regional leadership.

You will lead a global team, ensure delivery quality, manage vendor engagements, and drive continuous improvement with data-informed

Qualifications

• Progressive IT program or project management experience in senior PMO leadership roles.
• Experience managing large IT services portfolios across infrastructure, applications, and digital transformation.
• Background in managed services, IT outsourcing, or shared-services delivery environments.
• Experience leading global or distributed teams across multiple time zones.

Responsibilities

• Lead and evolve the global Field Services PMO operating model, delivery methodologies, and governance.
• Direct portfolio management including intake, prioritization, capacity planning, and investments.
• Establish steering committees and governance forums with clear portfolio performance reporting.
• Define and monitor delivery quality, schedule adherence, cost management, and value realization.
• Provide leadership and escalation for large, complex or at-risk projects domestically and internationally.
• Drive standard PMO practices across regional teams and optimize resource capacity.
• Oversee vendor governance for outsourced and co-sourced delivery engagements.
• Build and mentor a high-performing global PMO team and develop career paths.
• Champion accountability and data-informed decisions; lead change management for new processes.

Skills

PMO leadership

Portfolio management

Agile

Executive communication

Vendor governance

Resource planning

Stakeholder management

Tools

ServiceNow SPM

Planview

Microsoft Project

Smartsheet

Job description

Connection is seeking a Dir Field Services PMO to lead the global PMO for field services, guiding project delivery methodologies and governance across IT service lines. You will direct portfolio management, prioritization, and investment tracking to align with business strategy and budgets, while building strong executive reporting and cross-regional leadership.

You will lead a global team, ensure delivery quality, manage vendor engagements, and drive continuous improvement with data-informed