Remote IT Manager - Lead Modern Infrastructure & Security

CFS

Grand Rapids (MI)

On-site

USD 110,000 - 130,000

Full time

7 days ago

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Job summary

CFS is seeking a hands-on IT Manager to lead an internal technology operations and support team. The role drives reliable, secure, and scalable IT services across the organization and provides leadership for IT support, infrastructure, systems administration, and technology initiatives.

The ideal candidate has a strong Systems Admin / Infrastructure background in a Microsoft Shop, and thrives on solving problems, improving processes, and partnering with business leaders to deliver effective

Qualifications

3+ years of IT operations, infrastructure, systems administration, or related technology functions.
Experience leading, mentoring, or supervising technical teams (on-shore or off-shore).
Comfortable with AI or Agentic platforms (Claude, Co-Pilot, Cursor).
Experience supporting business-critical technology environments.
Strong troubleshooting, problem-solving, and communication skills.

Responsibilities

Lead, coach, and develop the IT team.
Oversee daily IT operations, including help desk support, hardware, software, systems, and network management.
Ensure employees receive responsive and effective technical support.
Manage IT assets, hardware lifecycle, software licensing, and technology vendors.
Evaluate, recommend, and implement technology solutions that support business objectives.
Lead IT projects, upgrades, and operational improvement initiatives.
Partner with business leaders to understand technology needs and prioritize initiatives.
Support information security, access management, and compliance requirements.
Monitor system performance and identify opportunities to improve reliability and efficiency.Communicate technical recommendations and project updates to both technical and non-technical stakeholders.