Remote IT Engineer - Core Systems, Security & Cloud

Zeitview (formerly DroneBase); San Francisco (CA); Híbrido; USD 70.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Equity

Remote work environment

Health & dental insurance

Unlimited PTO

Tuition or certs support

Descripción de la vacante

Zeitview is seeking a mid-level IT Engineer to own core systems, security, and infrastructure for a fully remote U.S.-based team. You’ll mentor junior staff, roll out new tools, and strengthen security posture across a distributed workforce.

The role emphasizes independent work, cross-team collaboration, and hands-on troubleshooting with SaaS platforms, MDM, and cloud services. Competitive salary and equity are included.

Formación

• 3–5+ years of experience in IT engineering, systems administration, or a related infrastructure/support role, ideally supporting a remote or hybrid workforce.
• Solid hands-on experience administering identity and SaaS platforms (Okta, Google Workspace, Microsoft 365, MDM tools such as Jamf or Intune).
• Strong networking fundamentals (TCP/IP, DNS, VPN, firewalls) and comfort troubleshooting connectivity issues for remote employees.
• Working knowledge of at least one major cloud platform (AWS, Azure, or GCP) and general cloud security best practices.
• Scripting or automation experience (PowerShell, Bash, Python, or similar) to streamline repetitive IT tasks.
• Practical understanding of IT security fundamentals — access control, endpoint protection, vulnerability and patch management — and experience supporting compliance frameworks like SOC 2 is a plus.
• Proven ability to work independently and communicate proactively in a fully remote, asynchronous environment across time zones.
• Strong customer-service orientation and the ability to explain technical concepts clearly to non-technical colleagues.
• Bachelor's degree in IT, Computer Science, or a related field, or equivalent hands-on experience. Relevant certifications (e.g., CompTIA Security+, Microsoft/Google admin certs, AWS/Azure fundamentals) are a plus.

Responsabilidades

• Own and administer core business systems — identity/SSO, endpoint management (MDM), Google Workspace or Microsoft 365, and other SaaS platforms used company-wide.
• Design, deploy, and maintain the systems and infrastructure that support a fully remote workforce, including cloud-based directory services, VPN, and remote device management.
• Serve as an escalation point for complex helpdesk and end-user issues that junior IT staff can't resolve, and provide guidance and mentorship to help them grow.
• Manage IT security fundamentals: endpoint protection, access reviews, MFA/SSO enforcement, patch management, and response to security alerts, in partnership with the security team.
• Administer and monitor cloud infrastructure supporting internal IT systems (AWS, Azure, or GCP), including backups, uptime monitoring, and basic cost hygiene.
• Lead or contribute to IT projects end-to-end — tool migrations, onboarding/offboarding automation, new-hire hardware programs, and vendor evaluations — from scoping through rollout.
• Build and maintain automation and scripting (e.g., PowerShell, Bash, Python) to reduce manual IT work and improve reliability of routine tasks.
• Maintain clear, current documentation and runbooks for systems, processes, and incident response.
• Ensure compliance with internal IT policies and support external audits (e.g., SOC 2) by maintaining evidence of controls and access.
• Partner cross-functionally with People, Security, and Engineering teams to support company-wide technology needs across a distributed workforce.

Conocimientos

Remote work experience

Networking fundamentals

Cloud platforms (AWS/Azure/GCP)

Automation scripting (PowerShell/Bash)

IT security fundamentals

SOC 2 / compliance awareness

Independent work habit

Clear technical communication

Educación

Bachelor's degree in IT/CS or related field

Herramientas

Okta

Google Workspace

Microsoft 365

MDM: Jamf

MDM: Intune

Descripción del empleo

Zeitview is seeking a mid-level IT Engineer to own core systems, security, and infrastructure for a fully remote U.S.-based team. You’ll mentor junior staff, roll out new tools, and strengthen security posture across a distributed workforce.

The role emphasizes independent work, cross-team collaboration, and hands-on troubleshooting with SaaS platforms, MDM, and cloud services. Competitive salary and equity are included.