Remote IT Desktop Engineer Intern

Leidos; United States; Remote; USD 48,000 - 87,000; Part time

Job summary

Leidos is seeking an intern for the IT desktop engineering team supporting the Department of Justice IT Portfolio. The intern will help document installation steps, create knowledge base articles, and collect test results from users while learning the nuts and bolts of IT operations in a government context.

The role emphasizes multitasking, clear written and verbal communication, and the ability to work with engineers on software packaging, testing, deployment, and troubleshooting.

Qualifications

• Currently enrolled in a degree program in Computer Science, Engineering or a related field.
• US Citizenship is required.
• Ability to obtain and maintain a public trust clearance.
• Excellent written and verbal communications skills
• Ability to multitask and function in a quick-paced environment.

Responsibilities

• Assist the engineering team with application troubleshooting
• Assist the engineering team with software packaging, testing and deployment
• Help document root causes of IT issues
• Participate in troubleshooting sessions to resolve system issues
• Draft technical documents to explain the IT environment
• Monitor system health and resolve issues
• Other duties as assigned

Skills

Multitasking

Communication

Problem solving

Education

Currently enrolled in degree program (CS/Engineering)

Tools

CompTIA A+ Certification

Job description

Leidos is seeking an intern for the IT desktop engineering team supporting the Department of Justice IT Portfolio. The intern will help document installation steps, create knowledge base articles, and collect test results from users while learning the nuts and bolts of IT operations in a government context.

The role emphasizes multitasking, clear written and verbal communication, and the ability to work with engineers on software packaging, testing, deployment, and troubleshooting.