Remote IT Business Analyst: Energy & Utilities

ICF; Portland (OR); On-site; USD 61,000 - 104,000; Full time

Benefits offered by this job

Flexible work arrangements

Donation matching

Tuition reimbursement

401k matching

Employee Stock Purchase Plan

Job summary

ICF is seeking an IT Business Analyst to join our Utilities Programs and Services Group. The IT Business Analyst will support tasks within the software configuration cycle and be responsible for system data integration with the business results it provides.

This position supports project delivery on IT projects for the energy efficiency and utility sectors and will contribute to a team that brings high-quality products and innovative solutions to our clients.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Engineering, Business, or related field (or equivalent experience).
• 2+ years of experience supporting business analysis, IT systems, or software development projects, including requirements gathering, system design, testing, and developing system documentation such as requirements, use cases, process flows, or test scripts or related work experience.

Responsibilities

• Support all aspects of the software configuration cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools.
• Communicate regularly and effectively with team members as to the status of various tasks, including presenting during status update meetings.
• Work with stakeholders of IT systems to define the system requirements and assist in identifying the best design approach.
• Generate requirements specifications, use cases, process flow diagrams, user interface designs, and other system documentation.
• Support User Acceptance Testing (UAT) activities.
• Enter & track support requests ensuring their completion.
• Develop an understanding of the client processes and procedures and help identify improvements relative to technology.
• Understand the capabilities and application of ICF’s IT systems to deliver solutions for clients.
• Train users on IT systems and assist in troubleshooting issues.

Skills

Requirements gathering

System design

Testing

UAT

JIRA

SharePoint

Relational databases

Education

Bachelor’s degree in Information Systems, Computer Science, Engineering, Business, or related field

Tools

JIRA

SharePoint

MS Office (Excel)

Visio

PowerPoint

Job description

ICF is seeking an IT Business Analyst to join our Utilities Programs and Services Group. The IT Business Analyst will support tasks within the software configuration cycle and be responsible for system data integration with the business results it provides.

This position supports project delivery on IT projects for the energy efficiency and utility sectors and will contribute to a team that brings high-quality products and innovative solutions to our clients.