Senior Business Analyst - Utility Systems & GIS

Beacon Technologies

Madison, Cedar Rapids (WI, IA)

Hybrid

USD 90,000 - 120,000

Full time

14 days+

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Job summary

Beacon Technologies is seeking a Business Analyst to serve as a liaison between business stakeholders, IT, and vendors, focusing on utility operations systems. You will analyze processes, define requirements, and support system implementations within an Agile framework.

The role emphasizes requirements management, stakeholder collaboration, and continuous improvement across enterprise applications. Strong analytical, communication, and problem-solving skills are essential for success in this

Qualifications

Bachelor's degree in Information Systems, Computer Science, Business, Engineering, or related field.
Minimum of 5 years of experience in business analysis, requirements management, product management, program management, software development, software testing, or related disciplines.
Experience supporting enterprise applications and business-critical operational systems.
Demonstrated ability to lead and influence cross-functional teams on complex technology initiatives.

Responsibilities

Business Analysis & Requirements Management
Partner with stakeholders to identify business needs, document requirements, and translate business objectives into actionable user stories and functional specifications.
Facilitate requirements gathering sessions, process analysis workshops, and solution reviews.
Manage requirements throughout the project lifecycle, ensuring alignment between business expectations and delivered solutions.
Provide recommendations for process improvements and system enhancements.
Agile Delivery & Solution Development
Collaborate with Product Owners, Service Owners, developers, vendors, and Scrum teams to refine priorities, scope, and deliverables.
Support Agile planning activities, including backlog refinement, sprint planning, and acceptance criteria development.
Track and communicate the status of user stories, project milestones, risks, and dependencies.
Contribute to the successful delivery of complex technology initiatives and system enhancements.
System Support & Operations
Monitor business system performance and reliability, ensuring applications operate as intended.
Evaluate incidents, system issues, and enhancement requests to identify root causes and recommend solutions.
Coordinate with IT teams, vendors, and business units to resolve technical and operational challenges.
Participate in on-call support activities as required.
Testing & Quality Assurance
Develop test strategies, test plans, and acceptance criteria for new functionality and system changes.
Lead and coordinate User Acceptance Testing (UAT) activities.
Validate solutions meet business requirements, quality standards, and operational expectations.
Support defect management and issue resolution throughout implementation efforts.
Training & Change Management
Develop and deliver training materials, user documentation, and operational procedures.
Facilitate end-user adoption through effective communication, training, and support.
Assist stakeholders in understanding system capabilities, enhancements, and business process changes.
Governance & Compliance
Develop and maintain business cases, process documentation, and operational procedures.
Support compliance with regulatory, security, audit, and data governance requirements.
Establish and maintain standards that ensure business systems are operated at acceptable levels of quality and service.