Remote IT Applications Analyst II — Solutions & Impact

Tufts Medicine; Burlington (MA); Remote; USD 84,000 - 107,000; Full time

Job summary

Tufts Medicine is seeking an IT professional to design, implement, and support information technology solutions across applications, systems architecture, and infrastructure in a remote setting with minimal travel for go-lives. The role emphasizes collaboration with end users, testing, documentation, and on-call rotation.

Candidates should have substantial IT experience in healthcare applications and strong customer service.

Qualifications

• Bachelor's degree in information technology, finance, clinical field, or related field with 4+ years relevant experience OR Associate/Bachelor equivalent with more years of experience.
• Experience implementing, optimizing, and supporting healthcare IT applications.
• Ability to collaborate with end users to define requirements and tailor systems.

Responsibilities

• Design, develop, implement, and update internal IT applications.
• Lead small to medium projects with oversight.
• Provide after-hours on-call support and issue resolution.
• Collaborate with vendors and cross-functional teams to optimize applications.
• Create documentation and training materials for system enhancements.

Skills

Customer service

Communication

Team collaboration

Healthcare applications

Analytical skills

Data interpretation

Issue resolution

Vendor coordination

On-call support

Training & cross-training

Education

Bachelor's degree in information technology or related field

Associate degree with 6+ years relevant experience

High school diploma with 8+ years relevant experience

Tools

Vendor support platforms

Job description

Tufts Medicine is seeking an IT professional to design, implement, and support information technology solutions across applications, systems architecture, and infrastructure in a remote setting with minimal travel for go-lives. The role emphasizes collaboration with end users, testing, documentation, and on-call rotation.

Candidates should have substantial IT experience in healthcare applications and strong customer service.