Remote IT Analytics & Insights Analyst

The Helmsman Group LLC; Nebraska; Remote; USD 60,000 - 90,000; Full time

Job summary

The Helmsman Group LLC is seeking an IT Analyst focused on data analytics and data science to analyze complex business and IT data, deliver actionable insights, and enhance data-driven decision making across the organization.

You will work with business stakeholders, data scientists, data engineers, and IT teams to collect, prepare, analyze, visualize, and interpret data, developing dashboards and reports to support IT performance and operational metrics.

Qualifications

• Bachelor's degree in Data Science, Data Analytics, Computer Science, Information Technology, Statistics, Mathematics, Business Analytics, or a related field.
• 2–5 years of experience in data analytics, IT analysis, business intelligence, or a related field.
• Strong SQL skills and experience with relational databases.
• Proficiency in Excel and experience with data analysis and visualization.
• Experience with Power BI, Tableau, or another business intelligence platform.
• Working knowledge of Python or R for data analysis.
• Strong understanding of data analysis, statistics, and data visualization principles.
• Experience with data cleaning, transformation, validation, and quality analysis.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to communicate technical data findings to non-technical stakeholders.

Responsibilities

• Collect, integrate, clean, and analyze data from multiple business and IT systems.
• Perform exploratory data analysis to identify trends, patterns, relationships, and anomalies.
• Develop reports, dashboards, and data visualizations using tools such as Power BI, Tableau, or similar platforms.
• Write SQL queries to extract, transform, validate, and analyze data from relational databases.
• Support data science and advanced analytics initiatives through data preparation and analysis.
• Develop statistical analyses, forecasts, and predictive models under established methodologies.
• Assist data scientists with data preparation, feature engineering, model testing, and model evaluation.
• Analyze IT performance, application usage, system availability, incidents, service requests, and operational metrics.
• Develop and monitor key performance indicators (KPIs) for IT and business operations.
• Identify trends and patterns that may indicate system performance issues, operational risks, or opportunities for improvement.
• Conduct root-cause analysis using quantitative and qualitative data.
• Validate data accuracy, completeness, consistency, and reliability.
• Investigate data quality issues and work with IT and business teams to resolve discrepancies.
• Develop automated reporting and analytical processes to improve efficiency and reduce manual work.
• Support data integration, data migration, and data transformation activities.
• Collaborate with data engineers to improve data pipelines, datasets, and data availability.
• Document data sources, business rules, calculations, analytical methodologies, and reporting processes.
• Translate business and IT questions into analytical requirements and measurable outcomes.
• Present analytical findings and recommendations to technical and non-technical stakeholders.
• Support data-driven technology decisions and IT improvement initiatives.
• Assist with experimentation, A/B testing, statistical analysis, and scenario analysis when applicable.
• Monitor analytical models and reports to ensure continued accuracy and reliability.
• Support data governance, privacy, security, and data management practices.
• Stay current with data analytics, artificial intelligence, machine learning, and emerging technology trends.

Skills

Data Analytics

Data Science

SQL

Python / R

Statistical Analysis

Predictive Analytics

Machine Learning

Data Visualization

KPI Development

Root-Cause Analysis

Data Modeling

ETL / ELT

Data Integration

Business Intelligence

IT Performance Analytics

Education

Bachelor's degree in Data Science, Data Analytics, Computer Science, Information Technology, Statistics, Mathematics, Business Analytics, or a related field

Tools

Power BI

Tableau

Excel

Python

R

Job description

The Helmsman Group LLC is seeking an IT Analyst focused on data analytics and data science to analyze complex business and IT data, deliver actionable insights, and enhance data-driven decision making across the organization.

You will work with business stakeholders, data scientists, data engineers, and IT teams to collect, prepare, analyze, visualize, and interpret data, developing dashboards and reports to support IT performance and operational metrics.