Remote IP Core Network Administrator Nokia / Ciena

TEKsystems; Albuquerque (NM); Remote; USD 60,000 - 80,000; Full time

Job summary

TEKsystems is seeking multiple Remote IP Core Network Engineers to support core network monitoring for an Alaska-based ISP. This fully remote role involves troubleshooting, performance tuning, and managing network resources, with a focus on operational excellence and customer satisfaction.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Life Insurance

Disability Insurance

HSA

Transportation Benefits

PTO

Qualifications

• Experience managing large network platforms.
• Ability to handle moderate stress and demonstrate excellent interpersonal skills.

Responsibilities

• Provide operational monitoring, support, analysis, and systems administration.
• Configuration and troubleshooting of IP/MPLS routers and switches.
• Monitor network availability and perform necessary maintenance.

Skills

Interpersonal Skills

Documentation Skills

Network Management

Education

Cisco CCNA

Cisco CCNP

Tools

Visio

Remedy

Cisco Prime

Job description

*TEKsystems is seeking multiple Remote IP Core Network Engineers to provide core network monitoring and support to our Alaska-based ISP.*

*This will be a contract-to-hire engagement.*

*This resource will be 100% remote.*

Description:

Purpose of Position: Provides expertise and support of the local area IP Core Network, including complex client-server environments. The position will provide operational monitoring, support, analysis, and systems administration. Responsibilities include installing, configuring, supporting, and maintaining the organization's core network systems, applications, security, and configurations. The role involves troubleshooting, performance tuning, and coordinating network upgrades.

Maintain the company's systems, wireless data/IP, and core network environment by providing operational support for IP, MPLS, Carrier Ethernet, and Data/IP network systems. Provide technical support for incident resolution related to wireless telecommunication technologies, including a growing 5G network. Incidents may range from total outages to intermittent issues affecting service quality.

Essential Duties:

1. Project work related to platform growth and support.
2. Change management and planning.
3. Configuration and troubleshooting of Nokia, Cisco, Brocade, and Juniper IP/MPLS routers and switches.
4. Independent and team-based support for multiple network platforms.
5. Management and review of network resources, facilities utilization, and performance.
6. Documentation creation and auditing.
7. Inventory tracking, maintenance, and reporting to ensure lifecycle management.
8. Daily operational checks and preventative maintenance.
9. Traffic and network performance reporting, bandwidth analysis, and bottleneck identification.
10. System software and hardware upgrades in collaboration with Engineering.
11. Collaborate with engineers and business groups to resolve customer-impacting issues and ensure SLA compliance.
12. Track repair parts and materials.
13. Install, configure, and support LAN, WAN, and internet systems.
14. Monitor network availability and perform necessary maintenance.
15. Provide customer communication and Tier I/II escalation support.
16. Monitor site performance and support network modeling, analysis, and planning.
17. Administer network security measures.

Knowledge, Skills, and Abilities:

• Ability to handle moderate stress and demonstrate excellent interpersonal skills.
• Experience managing large network platforms.
• Proficiency with Visio and understanding of WAN concepts like routing, multicasting, high availability, and security.
• Experience with SNMP-based network management systems.
• Strong documentation and organizational skills.
• Experience with tools like Remedy, Metasolv, Statseeker, Cacti, Cisco Prime, and X-windows is recommended.
• Continuous skill development to improve MTTR and network optimization.

Certifications:

Industry-specific certifications are highly valued. Preferred certifications include:

• Cisco CCNA, Nokia NRS-I, or equivalent
• Cisco CCNP, Nokia NRS-II, or equivalent, SCTE DEP

Workplace Type:

This is a fully remote position.

Pay and Benefits:

The pay range is $50.00 - $65.00/hr. Benefits may include medical, dental, vision, 401(k), life insurance, disability, HSA, transportation benefits, employee assistance, PTO, and more, subject to eligibility and plan specifics.

Application Deadline:

Anticipated to close on May 29, 2025.

About TEKsystems:

We are a leading provider of business and technology services, working with over 6,000 customers worldwide. We focus on strategy, design, execution, and operations to deliver business value. TEKsystems and TEKsystems Global Services are part of Allegis Group. Learn more at TEKsystems.com.

The company is an equal opportunity employer, considering all applications regardless of race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, or any characteristic protected by law.