Remote Integrated Payments Solutions Engineer

Illumia, LLC; Alpharetta, Scottsdale (GA, AZ); Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible time off

Health, dental, vision insurance

EAP

Life insurance/AD&D

FSA/HSA

401(k) match

Employee stock purchase plan

Job summary

Illumia, LLC is seeking a Solutions Engineer – Integrated Payments to lead end-to-end presales engagements for higher education, corporate, and institutional markets. You will translate complex software capabilities into compelling business value, craft tailored proposals, and collaborate with sales, product, and implementation teams to ensure client success.

This fully remote role requires deep domain knowledge in Integrated Payments, strong discovery and presentation skills, and the ability to

Qualifications

• 3+ years of experience managing, implementing, and/or supporting Integrated Payment software/hardware with demonstrated progression in client-facing or presales roles.
• Understanding of enterprise system deployment environments and integrations to include authentication services, restful APIs, event messaging and network topography.
• Advanced knowledge of Integrated Payments System software applications with strong ability to configure, troubleshoot, and tailor solutions to complex customer requirements.
• Proven ability to lead discovery sessions, uncover underlying business challenges, and design customized solution recommendations.
• Strong communication and presentation skills, with demonstrated ability to translate technical detail into compelling client narratives for diverse audiences.
• Ability to manage cross-functional collaboration independently, driving alignment across sales, product, and technical teams.

Responsibilities

• Lead end-to-end presales engagements including discovery sessions and tailored product demonstrations, independently managing client expectations throughout.
• Proactively identify underlying business and operational challenges during client consultations and translate them into customized Integrated Payments software solutions.
• Craft compelling value propositions that connect technical capabilities to client-specific outcomes, adapting messaging for both technical users and business decision-makers.
• Anticipate and address client objections during sales engagements, guiding clients toward optimal solution configurations.
• Collaborate with sales, product, and implementation teams to develop complex, customized proposals that align with client goals and operational context.
• Research competitive landscapes and client trends, integrating insights into solution recommendations and providing feedback to product teams.

Skills

Client-facing experience

Integrated Payments knowledge

APIs and integrations

Strong presentation skills

Cross-functional collaboration

Education

Bachelor's degree in a related field

Tools

Integrated Payments software

REST APIs

Authentication services

Job description

Illumia, LLC is seeking a Solutions Engineer – Integrated Payments to lead end-to-end presales engagements for higher education, corporate, and institutional markets. You will translate complex software capabilities into compelling business value, craft tailored proposals, and collaborate with sales, product, and implementation teams to ensure client success.

This fully remote role requires deep domain knowledge in Integrated Payments, strong discovery and presentation skills, and the ability to