Remote Insurance Verification Specialist - PTO & 401(k)

Tampa Family Health Centers, Inc.; Lake Magdalene (FL); Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life and Disability

PTO and Holidays

401(k) with match

Mission-driven team

Job summary

Tampa Family Health Centers is seeking an Insurance Verification Specialist to join our Revenue Cycle Management team. This role verifies patient coverage and benefits to support accurate billing and claims processing, coordinating with patients, clinicians, and insurers to confirm eligibility and update information.

Ideal candidates have a high school diploma, EPIC familiarity, and at least 1 year of verification experience.

Qualifications

• High School Diploma or equivalent required.
• EPIC Certification preferred but not required.

Responsibilities

• Verify patient insurance coverage and benefits eligibility using the EPIC Real Time Eligibility module.
• Communicate with patients, healthcare providers, and insurance companies to obtain necessary information.
• Coordinate with clinical staff and operations teams to ensure required documentation is available for insurance verification.
• Update patient insurance information within the EPIC system as needed.
• Follow up on issues related to insurance verification and claim submission.
• Navigate payer websites and online tools to confirm coverage details.
• Resolve patient billing and insurance inquiries and disputes.
• Educate patients regarding insurance coverage, benefits, and financial obligations.
• Maintain accurate documentation for reporting and audit purposes.
• Report trends, issues, and optimization opportunities to Revenue Cycle Management leadership.
• Ensure compliance with privacy, confidentiality, and healthcare regulations.

Skills

Insurance verification

Real Time Eligibility

Payer portal navigation

Communication

Time management

Education

High School Diploma or equivalent

EPIC Certification

Tools

EPIC Real Time Eligibility

Job description

Tampa Family Health Centers is seeking an Insurance Verification Specialist to join our Revenue Cycle Management team. This role verifies patient coverage and benefits to support accurate billing and claims processing, coordinating with patients, clinicians, and insurers to confirm eligibility and update information.

Ideal candidates have a high school diploma, EPIC familiarity, and at least 1 year of verification experience.