Remote Insurance Verification Specialist

Tampa Family Health Centers, Inc.; Tampa (FL); Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

PTO & Holidays

401(k)

Job summary

Tampa Family Health Centers is seeking an Insurance Verification Specialist to join our Revenue Cycle Management team. This role verifies patient insurance coverage and benefits to support accurate billing and claims processing in a remote-capable environment.

You will collaborate with patients, clinicians, and insurers to confirm eligibility, update information in EPIC, and resolve coverage inquiries while ensuring regulatory compliance and high standards of accuracy.

Qualifications

• High School Diploma or equivalent required.
• EPIC Certification preferred but not required.
• Minimum of 1 year of insurance verification experience required.
• FQHC experience preferred but not required.

Responsibilities

• Verify patient insurance coverage and benefits eligibility using EPIC Real Time Eligibility.
• Communicate with patients, providers, and insurers to obtain needed information.
• Coordinate with clinical staff to ensure documents are available for verification.
• Update insurance information within EPIC as needed.
• Follow up on issues related to verification and claim submission.
• Navigate payer websites and portals to confirm coverage details.
• Resolve patient inquiries and disputes about insurance.
• Educate patients on coverage, benefits, and financial obligations.
• Maintain accurate documentation for reporting and audits.
• Report trends and opportunities to Revenue Cycle Management leadership.
• Ensure compliance with privacy and healthcare regulations.

Skills

Insurance verification

EPIC Real Time Eligibility

Payer portal navigation

Communication skills

Time management

Accuracy

Education

High School Diploma or equivalent

Tools

EPIC System

Job description

Tampa Family Health Centers is seeking an Insurance Verification Specialist to join our Revenue Cycle Management team. This role verifies patient insurance coverage and benefits to support accurate billing and claims processing in a remote-capable environment.

You will collaborate with patients, clinicians, and insurers to confirm eligibility, update information in EPIC, and resolve coverage inquiries while ensuring regulatory compliance and high standards of accuracy.