Remote Insurance Verification Specialist (EPIC/Billing)

Tampa Family Health Centers, Inc.; United States; Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Generous PTO

Paid Holidays

401(k) with employer contribution

Professional Development

Collaborative Environment

Job summary

Tampa Family Health Centers is seeking an Insurance Verification Specialist to join our Revenue Cycle Management team. This role verifies patient insurance coverage and benefits to support accurate billing and claims processing, working closely with patients, clinicians, and insurance companies to confirm eligibility and update information.

The position requires attention to detail, strong communication, and the ability to manage multiple tasks in a fast-paced healthcare environment.

Qualifications

• Minimum of 1 year of insurance verification experience.
• EPIC Certification preferred but not required.
• High School Diploma or equivalent required.

Responsibilities

• Verify patient insurance coverage and benefits eligibility using EPIC Real Time Eligibility module.
• Communicate with patients, providers, and insurance companies to obtain necessary information.
• Coordinate with clinicians and operations to ensure required documentation is available for verification.
• Update patient insurance information in the EPIC system as needed.
• Follow up on issues related to verification and claim submission.
• Navigate payer websites and online tools to confirm coverage details.
• Resolve patient billing and insurance inquiries and disputes.
• Educate patients regarding insurance coverage, benefits, and financial obligations.
• Maintain accurate documentation for reporting and audits.
• Report trends and optimization opportunities to Revenue Cycle Management leadership.
• Ensure compliance with privacy and healthcare regulations.

Skills

Insurance verification

Real Time Eligibility

Communication

Time management

Attention to detail

Education

High School Diploma or equivalent

EPIC Certification (preferred)

Tools

EPIC Real Time Eligibility

Payer portals

Job description

Tampa Family Health Centers is seeking an Insurance Verification Specialist to join our Revenue Cycle Management team. This role verifies patient insurance coverage and benefits to support accurate billing and claims processing, working closely with patients, clinicians, and insurance companies to confirm eligibility and update information.

The position requires attention to detail, strong communication, and the ability to manage multiple tasks in a fast-paced healthcare environment.