Remote Insurance Verification & Authorization Specialist II

UT Southwestern; Dallas (TX); Remote; USD 42,000 - 64,000; Full time

Job summary

UT Southwestern Medical Center is seeking an Insurance Specialist II to support patient financial clearance. The role involves verifying insurance, analyzing benefits, obtaining authorizations, and ensuring financial readiness for services. Strong collaboration with clinical and revenue-cycle teams is essential to optimize reimbursement and patient experience.

Remote/work-from-home option available for Texas residents; Dallas area preferred. Schedule typically Monday–Friday with daytime hours.

Qualifications

• 3 years of benefit verification/authorization experience or equivalent.
• 1 year functional - Customer Service experience.
• 4 years desk-top tools experience (Outlook, Word) and basic office equipment proficiency.
• 1 year EPIC experience.

Responsibilities

• Verify patient information, eligibility, and benefits before services.
• Assist in obtaining pre-certifications and authorizations.
• Counsel patients on financial responsibilities and out-of-pocket costs.
• Coordinate with care teams to ensure proper scheduling and documentation.

Skills

Insurance verification

Authorization

Benefit analysis

EPIC

Education

High School diploma or equivalent

Tools

EPIC

Job description

UT Southwestern Medical Center is seeking an Insurance Specialist II to support patient financial clearance. The role involves verifying insurance, analyzing benefits, obtaining authorizations, and ensuring financial readiness for services. Strong collaboration with clinical and revenue-cycle teams is essential to optimize reimbursement and patient experience.

Remote/work-from-home option available for Texas residents; Dallas area preferred. Schedule typically Monday–Friday with daytime hours.