Remote Insurance Solutions Advisor | Client Success

AIL; Grand Rapids (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Remote role

Weekly paychecks

Medical premium reimbursement

Online training resources

Mentorship and leadership support

Performance incentives

Union representation

Job summary

AO Globe Life is seeking a Client Success Consultant to educate and support individuals and families as they review life, accident, and health protection options. You will meet clients virtually, identify priorities, and explain coverage in a clear, professional manner.

The role offers a 100% remote environment, warm leads, structured training, and a path toward a performance-based career with continuous mentorship and incentives.

Qualifications

• Excellent written, verbal, and listening skills.
• Professional and client-centered communication style.
• Strong attention to detail and organization.
• Comfortable using online systems and virtual platforms.
• Dependable, coachable, and goal-oriented.
• Ability to work independently while remaining engaged with a team.

Responsibilities

• Connect with prospective clients through provided warm leads.
• Schedule virtual client appointments.
• Conduct needs-based coverage discussions.
• Educate clients about insurance products and available benefits.
• Answer questions and provide professional guidance.
• Follow up with clients to maintain a positive experience.
• Maintain accurate records and client documentation.
• Attend training, coaching, and team meetings.

Skills

Written communication

Verbal communication

Listening skills

Attention to detail

Organizational skills

Virtual platforms

Independent work

Team engagement

Tools

Online systems

Job description

AO Globe Life is seeking a Client Success Consultant to educate and support individuals and families as they review life, accident, and health protection options. You will meet clients virtually, identify priorities, and explain coverage in a clear, professional manner.

The role offers a 100% remote environment, warm leads, structured training, and a path toward a performance-based career with continuous mentorship and incentives.