Remote Client Success Specialist

AIL; Fargo (ND); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Remote position

Warm leads provided

Weekly paychecks

Unlimited earning potential

Medical premium reimbursement

Comprehensive online training

Daily coaching and mentorship

Performance incentive opportunities

No overhead costs

OPEIU Local 277 union representation

Long-term growth opportunity with a 70

Job summary

AO Globe Life is seeking a Client Success Representative to work remotely with individuals and families seeking information about insurance protection. You will guide clients through a needs-based process, explaining options and ensuring a positive experience from first contact through follow-up.

The role offers 100% remote work with warm leads, virtual training, and ongoing coaching to develop client-service skills.

Qualifications

• Excellent communication and active-listening skills.
• Customer-focused, professional approach.
• Strong follow-up habits and attention to detail.
• Comfortable with online systems and virtual communication.
• Self-motivated and reliable.
• Able to work independently and within a team environment.

Responsibilities

• Work with warm leads supplied by the company
• Schedule and conduct virtual client appointments
• Ask thoughtful questions to identify client needs
• Explain life, supplemental health, and accident insurance products
• Provide timely follow-up and answer client questions
• Build rapport and maintain professional client relationships
• Maintain accurate records and organized communication
• Attend training and participate in team development

Skills

Communication

Customer focus

Follow-up skills

Online systems

Self-motivated

Teamwork/independence

Job description

AO Globe Life is seeking a Client Success Representative to work remotely with individuals and families seeking information about insurance protection. You will guide clients through a needs-based process, explaining options and ensuring a positive experience from first contact through follow-up.

The role offers 100% remote work with warm leads, virtual training, and ongoing coaching to develop client-service skills.